Name change

Discussions around using and interfacing with the Church MLS program.
TinMan
Member
Posts: 472
Joined: Mon Dec 15, 2008 8:08 am
Location: Bountiful, UT, USA

Name change

Postby TinMan » Tue Dec 03, 2013 9:14 am

My question is: Where does the name that comes up on the screen when you check in at the temple come from?

We have a sister in our ward who had some difficulty with her married name (Smith)
/maiden name (Jones) on her Church records. When she would check into the temple, her name would come up "Mary Smith Jones" just backwards of what it should be.

We made changes to her name in MLS several months ago. Her name now appears correct when we print out her membership record.

However, now when she goes to the temple, her name comes up as "Mary Smith (Smith)."

How can I get that fixed for her?

russellhltn
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Location: U.S.

Re: Name change

Postby russellhltn » Tue Dec 03, 2013 11:24 am

In MLS, I'd verify the full name, preferred name and the family name in the household record, but because of the parenthesis, I'd pay particular attention to her maiden name since "Mary Smith (Jones)" would be correct. So that's 4 things to check.

I'd also have her check her name in her LDS Profile. The reason I say that is when I first set mine up, I didn't read the field carefully and put in my full name where I was supposed to put just my preferred first name. So I ended up a repeating last name.
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lajackson
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Location: US

Re: Name change

Postby lajackson » Fri Dec 06, 2013 1:07 pm

The name that shows up at the temple should be the same as the name the stake presidency or clerk see when they activate the recommend. RussellHltn has identified all of the places to check in MLS if it needs to be changed.

The name comes from the Church membership database, so I do not believe anything in an LDS Account profile would change it.

russellhltn
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Location: U.S.

Re: Name change

Postby russellhltn » Fri Dec 06, 2013 1:14 pm

russellhltn wrote:In MLS, I'd verify the full name, preferred name and the family name in the household record, but because of the parenthesis, I'd pay particular attention to her maiden name since "Mary Smith (Jones)" would be correct. So that's 4 things to check.


Just to add: Full Name, Preferred Name and Maiden name are all on the individual record. The household name will be in the household record. So that's a total of 4 items and two different screens to look at.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

TinMan
Member
Posts: 472
Joined: Mon Dec 15, 2008 8:08 am
Location: Bountiful, UT, USA

Re: Name change

Postby TinMan » Fri Dec 06, 2013 2:44 pm

Thanks for the clarification. I checked the individual record, but not the household record. That is next. :)


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