Disappearing members

Discussions around using and interfacing with the Church MLS program.
drepouille
Senior Member
Posts: 1230
Joined: Sun Jul 01, 2007 5:06 pm
Location: Plattsmouth, NE
Contact:

Disappearing members

Postby drepouille » Mon Aug 12, 2013 1:00 pm

As I reviewed the stake leadership in preparation for stake conference, I noticed that the second counselor to the stake Relief Society president was vacant. I tried to add that sister to that calling, but her membership record was gone from the stake MLS. She did appear in the ward directory on lds.org, but the calling was vacant in Callings by Organization. I don't remember if she appeared in the Member Lookup. I think she did.

I checked her ward MLS, and she was there. So I requested a membership refresh on the stake MLS of all membership records from her ward. Bingo! Then I added her to her calling again in the stake MLS.

On a related note, a Branch Clerk asked me about a family that had moved into his branch recently. He could see them on lds.org, but his branch MLS did not have their records. I told him to request a membership refresh, and that fixed his problem.

Weird stuff going on.
Dana Repouille, Plattsmouth, Nebraska

jonesrk
Church Employee
Church Employee
Posts: 1455
Joined: Tue Jun 30, 2009 7:12 am
Location: Farmington, UT, USA

Re: Disappearing members

Postby jonesrk » Mon Aug 12, 2013 2:40 pm

drepouille wrote:As I reviewed the stake leadership in preparation for stake conference, I noticed that the second counselor to the stake Relief Society president was vacant. I tried to add that sister to that calling, but her membership record was gone from the stake MLS. She did appear in the ward directory on lds.org, but the calling was vacant in Callings by Organization. I don't remember if she appeared in the Member Lookup. I think she did.

MLS sent a delete for her calling on Aug 4th if that helps track anything down.
Ryan Jones
CDOL Developer
Stake Technology Specialist - Software / Stake Assistant Clerk
Former Ward Clerk

russellhltn
Community Administrator
Posts: 20767
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Disappearing members

Postby russellhltn » Mon Aug 12, 2013 4:03 pm

JonesRK wrote:MLS sent a delete for her calling on Aug 4th if that helps track anything down.


When you get the record back, you might look at the move-in date. It's possible her record moved out at some point.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

jonesrk
Church Employee
Church Employee
Posts: 1455
Joined: Tue Jun 30, 2009 7:12 am
Location: Farmington, UT, USA

Re: Disappearing members

Postby jonesrk » Mon Aug 12, 2013 6:46 pm

russellhltn wrote:
JonesRK wrote:MLS sent a delete for her calling on Aug 4th if that helps track anything down.


When you get the record back, you might look at the move-in date. It's possible her record moved out at some point.


I checked that too, but it hadn't moved (at least not according to CHQ). Maybe the stake MLS thought it had.
Ryan Jones

CDOL Developer

Stake Technology Specialist - Software / Stake Assistant Clerk

Former Ward Clerk


Return to “MLS Support, Help, and Feedback”

Who is online

Users browsing this forum: No registered users and 2 guests