member with two record numbers

Discussions around using and interfacing with the Church MLS program.
User avatar
sasgrw
Member
Posts: 271
Joined: Mon Feb 06, 2012 10:47 am
Location: Holly Springs, NC

member with two record numbers

Postby sasgrw » Sun Aug 11, 2013 11:36 am

I have a member with two records in MLS and they both have different record numbers. I already confirmed it's the same person so I want to delete one of the records. Is there a way to tell which record number is the "real" one, or does it matter?

russellhltn
Community Administrator
Posts: 20732
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: member with two record numbers

Postby russellhltn » Sun Aug 11, 2013 1:06 pm

Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

jdlessley
Community Moderators
Posts: 6522
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: member with two record numbers

Postby jdlessley » Sun Aug 11, 2013 1:07 pm

There are temporary membership record numbers, linking record numbers and membership record numbers.

If the number is in the format of xxxxxx-xxxx it is a temporary record number. The first series of numbers before the dash would include the unit number. Temporary record numbers would be created for out of unit records, nonmember records, and temporary records. These records can be deleted by going to Membership Records > View and Update > Other Record Changes and selecting either Remove Out of Unit Member, Remove Nonmember, or Remove Temporary Records.

If the record is not a temporary record but a linked record, which is a regular record number created at Church headquarters but without ordinance information, or a duplicate membership record then submit a special request through MLS to have the records merged. Or if you know the records are duplicates and you also know which record should be retained then follow the procedure in Canceling a duplicate membership record.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

User avatar
sasgrw
Member
Posts: 271
Joined: Mon Feb 06, 2012 10:47 am
Location: Holly Springs, NC

Re: member with two record numbers

Postby sasgrw » Sun Aug 11, 2013 3:51 pm

Thanks, Russell. I was really asking how to tell which record is the real one, not how to delete it.

Thanks, JD, for the explanation of what the membership numbers look like.

It doesn't look like my case fits into any of the situations described in http://tech.lds.org/wiki/Duplicate_membership_records, http://tech.lds.org/wiki/Temporary_membership_record, or http://tech.lds.org/wiki/Linked_record.

One record has a number like (not real record numbers) 000-1234-5678 and the other is like 012-0345-6789.

Neither of them have a number that contains the unit number of the current ward or the previous ward. They both contain ordinance info (baptism, priesthood ordination, sealing to parents) from the 1970's.

I can certainly delete one of the records but didn't want to delete the "wrong" one.

russellhltn
Community Administrator
Posts: 20732
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: member with two record numbers

Postby russellhltn » Sun Aug 11, 2013 4:48 pm

IIRC, the "000-xxxx-xxxx" is likely one created in the US area while the "012-xxxx-xxxx" was likely in some other area. it may be in the process of moving between areas, a duplicate was created.

Worst case: Send a "special request" via MLS with the other membership number. Let CHQ decide.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


Return to “MLS Support, Help, and Feedback”

Who is online

Users browsing this forum: No registered users and 2 guests