removing users

Discussions around using and interfacing with the Church MLS program.
gwill23
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Joined: Sun Feb 10, 2013 12:55 pm

removing users

Postby gwill23 » Sun Feb 10, 2013 12:58 pm

I need to add a new user account. When I do I can't associate it with the member name due to the fact that record is already associated with another user name. I removed the old user name as it was used generically before and i was told we need to be specific to the person.

So, when I delete the old user name it only sits there inactive but I still can't associate the member record with the new user name.

any Ideas how to get rid of those old user names perminantly?

russellhltn
Community Administrator
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Location: U.S.

Re: removing users

Postby russellhltn » Sun Feb 10, 2013 1:01 pm

Since the record is associated to the member- why cant they use the old name?
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

gwill23
New Member
Posts: 2
Joined: Sun Feb 10, 2013 12:55 pm

Re: removing users

Postby gwill23 » Sun Feb 10, 2013 1:23 pm

the old user name was mclerk and that person is no longer the membership clerk. We are switching everyone to first initial last name. less people forget their username that way as well.

russellhltn
Community Administrator
Posts: 20750
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: removing users

Postby russellhltn » Sun Feb 10, 2013 2:01 pm

If you can't find a way to rename the user, I would call Local Unit Support.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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aebrown
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Joined: Tue Nov 27, 2007 8:48 pm
Location: Sandy, Utah

Re: removing users

Postby aebrown » Sun Feb 10, 2013 2:17 pm

gwill23 wrote:the old user name was mclerk and that person is no longer the membership clerk. We are switching everyone to first initial last name. less people forget their username that way as well.

You can simply edit the user name. Go to System Options > Users, and click on the blue underlined user name "mclerk". Then you can change the user name to "jdoe" or whatever is needed. That record will still be associated with the member. At the same time, you can change the MLS permissions to be whatever they should be for that person's calling.

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gregwanderson
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Joined: Thu Apr 15, 2010 9:34 pm
Location: Huntsville, UT, USA

Re: removing users

Postby gregwanderson » Sun Feb 10, 2013 7:40 pm

As a test, I logged in to MLS and changed my own user name to incude my middle initial. It asked me to "enter a new password" in each of two boxes. I was able to just use my old password again. The user name was changed and there was no other issue. Pretty simple.


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