Tech Forum

:p :rolleyes:

ENGLISH
Good afternoon. I have the following problem and do not know how to fix it:

When I try to log in MLS opens a window with the following error message:




The last backup took place on December 18, 2012, and the error came less than two weeks ago, so I do not want to lose the data and information that was loaded.


SPANISH
Buenas tardes. Tengo el siguiente problema y no se como solucionarlo:

Cuando intento iniciar sesión en MLS se abre una ventana con el siguiente mensaje de error:




El último backup se realizó el día 18 de Diciembre del 2012, y el error surgió hace menos de 2 semanas, por lo que no queremos perder los datos e información que se cargó.

You might try downloading MLS and installing it on top. That sometimes fixes odd things.

russellhltn wrote:You might try downloading MLS and installing it on top. That sometimes fixes odd things.

I try ... but did'n work! Also try to install Java, but nothing...

In that case, I'd suggest contacting your area office it see what help they can provide.

marranzino wrote:

russellhltn wrote:You might try downloading MLS and installing it on top. That sometimes fixes odd things.

I try ... but did'n work! Also try to install Java, but nothing...

PM me your unit number. I will grep through some log files and see if I can tell why this is happening to your unit.

It's also happening in our District Computer... We can't log in because of this error...

"The following fatal error is generated when trying to login:

java.lang.NullPointerException

This is a serious problem that will not let you connect until it is resolved "

how can i fix this

Have you tried to install MLS using the installer downloaded from the Help Center on top of the current installation. Sometimes files become corrupt. The over-the-top installation will replace those corrupt or missing files.

What version of Windows is the computer running?