Cannot Print a class list

Discussions around using and interfacing with the Church MLS program.
aprayzr
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Location: Pueblo, CO USA

Cannot Print a class list

Postby aprayzr » Sun Dec 30, 2012 9:41 pm

One of our wards cannot print the single adult list. You can see the individuals in the database. If you try to print any of the available reports, the report is blank. :confused:

jdlessley
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Re: Cannot Print a class list

Postby jdlessley » Sun Dec 30, 2012 11:27 pm

Are you talking about an organization printout like the Organizations > Single Members > Single Adults or Young Single Adults organization printout or a custom report?
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

aprayzr
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Posts: 38
Joined: Mon Nov 03, 2008 7:37 pm
Location: Pueblo, CO USA

Re: Cannot Print a class list

Postby aprayzr » Mon Dec 31, 2012 6:28 am

Yes. This problem is specific to just the Young Single Adults.

jdlessley
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Re: Cannot Print a class list

Postby jdlessley » Mon Dec 31, 2012 1:28 pm

aprayzr wrote:Yes. This problem is specific to just the Young Single Adults.
So it doesn't matter whether the list of young single adults is printed using the organization listing or a custom report set up to list young single adults, correct? Is the report also blank when viewed by using the "Preview" button for both types of reports?

I am asking these questions to try to narrow down the cause. We want to eliminate all printing causes, if possible. If it is not caused by the printing process then the other sources of the problem could be the installation of MLS, a problem with the database, or a problem with database data.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

aprayzr
New Member
Posts: 38
Joined: Mon Nov 03, 2008 7:37 pm
Location: Pueblo, CO USA

Re: Cannot Print a class list

Postby aprayzr » Mon Dec 31, 2012 1:43 pm

I did not try a custom report. The preview is also blank. This is the first time printing this list since the 3.5.1 update. I am going over there later today and will try to generate a custom report.

There are a lot of other problems with MLS in this ward that I have them working on to clean up. For instance, they "lost" several membership records after the 3.5.1 update. The records for one family ended up in Florida. Still looking for others. It has been over a month and they don't really seem to be in much of a hurry to fix the problems!

russellhltn
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Re: Cannot Print a class list

Postby russellhltn » Mon Dec 31, 2012 2:23 pm

By any chance are they trying to print the "organization" (leadership) and simply haven't selected the right drop-down boxes to include the "membership"?
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

aprayzr
New Member
Posts: 38
Joined: Mon Nov 03, 2008 7:37 pm
Location: Pueblo, CO USA

Re: Cannot Print a class list

Postby aprayzr » Mon Dec 31, 2012 5:21 pm

Don't you just love it when things turn out to be so simple? They must have been selecting only the leadership and not the members. Printed out just fine for me today.

Thanks for your help!


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