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Missing financial data 12-2/12 MLS update

Posted: Sun Dec 02, 2012 5:59 pm
by kenneycollings
I am not sure if this has to do with the latest software download or not that came across today 12-2-2012 but everything after March 11th of this year is gone from MLS. When I started a tithing batch today is came up as a number of dates missing financial reports. We obviously have backed up the system each time and have all or our hard copies etc... Has anyone else experienced this today or know of a fix. All of my budgets and and other accounts were also wiped away.

Posted: Sun Dec 02, 2012 6:33 pm
by jdlessley
In the thread Lost Financial Data the fix was to contact LUS and they sent down a file.

Posted: Mon Dec 03, 2012 12:06 am
by russellhltn
I had a ward experience that today as well. I told them to call LUS tomorrow and work with them.

Posted: Mon Dec 03, 2012 10:37 am
by showseason
Had the same problem last week. LUW downloaded a file and it was fixed-very simple process. Thank goodness!

Posted: Mon Dec 03, 2012 1:15 pm
by jdlessley
showseason wrote:LUW downloaded a file ...
You meant LUS (Local Unit Support) didn't you? (Darn those fingers! :o)

Posted: Mon Dec 03, 2012 1:33 pm
by kenneycollings
Thanks for the replies! Scared me to death. I will call tomorrow.