Resetting security token

Discussions around using and interfacing with the Church MLS program.
aclawson
Senior Member
Posts: 712
Joined: Fri Jan 19, 2007 6:28 pm
Location: Commerce Twp, MI

Resetting security token

Postby aclawson » Fri Apr 27, 2012 4:29 pm

Is there any way to get a security token reset on the weekends? With work and other obligations eliminating 2 days from the possible time to swap in a new computer is a major difficulty.

User avatar
Mikerowaved
Community Moderators
Posts: 3131
Joined: Sun Dec 23, 2007 12:56 am
Location: Layton, UT

Postby Mikerowaved » Fri Apr 27, 2012 4:52 pm

I've swapped out 6 PC's now and never needed to have a security token reset.

Here's what I did...
https://tech.lds.org/forum/showthread.php?7738-New-Win7-Computer-Installation&p=61806&viewfull=1#post61806
So we can better help you, please edit your Profile to include your general location.

aclawson
Senior Member
Posts: 712
Joined: Fri Jan 19, 2007 6:28 pm
Location: Commerce Twp, MI

Postby aclawson » Fri Apr 27, 2012 4:56 pm

The directory c:\ProgramData does not exist on this machine.

eblood66
Senior Member
Posts: 2024
Joined: Mon Sep 24, 2007 8:17 am
Location: Cumming, GA, USA

Postby eblood66 » Fri Apr 27, 2012 4:59 pm

aclawson wrote:Is there any way to get a security token reset on the weekends? With work and other obligations eliminating 2 days from the possible time to swap in a new computer is a major difficulty.


You can always request the reset beforehand. Just make sure no one does a send/receive on the old computer before you get the new one setup.

User avatar
Mikerowaved
Community Moderators
Posts: 3131
Joined: Sun Dec 23, 2007 12:56 am
Location: Layton, UT

Postby Mikerowaved » Fri Apr 27, 2012 5:04 pm

aclawson wrote:The directory c:\ProgramData does not exist on this machine.

If the old PC is running Windows XP, then the folder you want will be "C:\Documents and Settings\All Users\LDS Church".

I had originally made an error in step 3 that was caught in a later post. I just went back made the correction, so it should be right now.
So we can better help you, please edit your Profile to include your general location.

russellhltn
Community Administrator
Posts: 20732
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Postby russellhltn » Fri Apr 27, 2012 5:07 pm

aclawson wrote:The directory c:\ProgramData does not exist on this machine.


If it's a Windows 7 machine, it's there. You just can't see it. It won't appear in explorer, but if you type it, it will work.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

aclawson
Senior Member
Posts: 712
Joined: Fri Jan 19, 2007 6:28 pm
Location: Commerce Twp, MI

Postby aclawson » Fri Apr 27, 2012 5:26 pm

This is moving from XP to Windows 7

aclawson
Senior Member
Posts: 712
Joined: Fri Jan 19, 2007 6:28 pm
Location: Commerce Twp, MI

Postby aclawson » Fri Apr 27, 2012 5:33 pm

So to clarify, move the entire directory

(on XP machine) c:\Documents and Settings\All Users\LDS Church\*.*
(on Windows 7 ) c:\ProgramData\LDS Church

?

User avatar
Mikerowaved
Community Moderators
Posts: 3131
Joined: Sun Dec 23, 2007 12:56 am
Location: Layton, UT

Postby Mikerowaved » Fri Apr 27, 2012 6:42 pm

aclawson wrote:So to clarify, move the entire directory

(on XP machine) c:\Documents and Settings\All Users\LDS Church\*.*
(on Windows 7 ) c:\ProgramData\LDS Church

?

That's correct. Just make sure all the sub-folders are included too.

I usually do it via flash drive.
So we can better help you, please edit your Profile to include your general location.


Return to “MLS Support, Help, and Feedback”

Who is online

Users browsing this forum: No registered users and 1 guest