MLS Feedback -- Never get responses. Why?

Discussions around using and interfacing with the Church MLS program.
hapcluff
New Member
Posts: 8
Joined: Mon Jan 02, 2012 6:51 pm

MLS Feedback -- Never get responses. Why?

Postby hapcluff » Mon Jan 02, 2012 6:58 pm

I've passed along several issues and have never gotten any response from MLS Feedback.
Finally got something from Allegiance Engagement System
Currently Look at the mess on email broadcast:

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???leader-messages.email.footer.disclaimer.calling???

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???leader-messages.email.footer.disclaimer.unsubscribeURL???
???leader-messages.email.footer.disclaimer.unsubscribe2??????leader-messages.email.footer.disclaimer.unsubscribe3??????leader-messages.email.footer.disclaimer.unsubscribe4???


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aebrown
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Posts: 14693
Joined: Tue Nov 27, 2007 8:48 pm
Location: Sandy, Utah

Postby aebrown » Mon Jan 02, 2012 7:01 pm

hapcluff wrote:I've passed along several issues and have never gotten any response from MLS Feedback.
Finally got something from Allegiance Engagement System


The feedback system is quite behind in sending out responses. I've sometimes gotten responses as much as 10 months later.

hapcluff wrote:Currently Look at the mess on email broadcast:

???leader-messages.email.footer.disclaimer.received???


The problem with the email footer has been discussed in the thread "Send a Message" -- Message footer garbled.
Questions that can benefit the larger community should be asked in a public forum, not a private message.

crislapi
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Joined: Mon Jul 07, 2008 3:05 pm
Location: USA

Postby crislapi » Mon Jan 02, 2012 11:48 pm

I have always gotten a response though the timing has varied depending on the seriousness of the issue. Some have been responded to in hours while others have taken several months.


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