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Wrong Home Address in ward directory

Posted: Mon Jul 18, 2011 1:12 am
by susie.jensen
Is there a way that I can update my home address in my ward directory online? I have told the clerk at least half a dozen times and it is not getting done and I have fast offerings and other items going to my old house.

Posted: Mon Jul 18, 2011 1:27 am
by jdlessley
susie.jensen wrote:Is there a way that I can update my home address in my ward directory online? I have told the clerk at least half a dozen times and it is not getting done and I have fast offerings and other items going to my old house.
Currently this can only be done by the clerk in MLS.

Posted: Mon Jul 18, 2011 11:47 am
by davesudweeks
You might try to catch him at the Clerk's Office and ask if he can fix your address right then while you are there. It literally only takes moments to type in your corrected address and press the Save button. I sometimes have a member stop by with something that isn't right about their record - as long as the PC is available, I always just say, let's fix it while you are here.

It is possible that he is overburdened with other tasks and doesn't write your request down, then forgets to do it. Unacceptable in my book, but we are all human and have different strengths. If you cannot get it corrected through the Clerk, you might speak with a member of the bishopric because we all know that accurate records are very important.

Posted: Mon Jul 18, 2011 12:23 pm
by russellhltn
Make sure you're taking to the membership clerk. If you tell the ward clerk, it may be lost in passing it to the membership clerk. I'd also suggest writing it down for him.