Unable to log in to LUWS to update account
Posted: Mon Jul 11, 2011 1:46 am
Our YSA ward uses the LUWS email broadcast each week to send activities announcements to the ward members. We have been trying to get as many members of the ward registered as possible so they will get the announcements.
Today I had two members who have LDS accounts but were not able to log into LUWS. They were able to sign in to LDS.org just fine, but LUWS would not let them log in. A couple of others were able to log in just fine.
I checked on the registered user list, and it turns out that both of these members are listed as registered, but with old accounts (pre LDS account).
How can I get the system to recognize that they have a current LDS account so they can log in?
Today I had two members who have LDS accounts but were not able to log into LUWS. They were able to sign in to LDS.org just fine, but LUWS would not let them log in. A couple of others were able to log in just fine.
I checked on the registered user list, and it turns out that both of these members are listed as registered, but with old accounts (pre LDS account).
How can I get the system to recognize that they have a current LDS account so they can log in?