I don't know if this has been reported. And, I don't know if others have this problem. I am the designated ward website administrator.
My registered e-mail address for LDS Account is different than my registered e-mail address on the LUWS profile. Both e-mail addresses are displayed when I click "Update Profile."
I have noticed at least two distinct problems. There might be more.
1- A calendar event notification is sent to my LDS Account e-mail address, not to my LUWS e-mail address. I would think that the notification should be sent to the LUWS e-mail address.
2- When I send an e-mail to myself, it says from: LDS Account e-mail address to: LUWS e-mail address. It does the same thing if I click on any member's e-mail icon on the regular membership screen (BLUE background). I have made my LUWS e-mail address visible, but not my LDS Account e-mail address. This seems rather strange to me. It also appears to violate the guideline for visible e-mail addresses.
3- When I received broadcast messages from other administrators, the messages are being sent to my LDS Account e-mail address and not my LUWS e-mail address.
4- When I click "Registered Users" from administrator mode (GREEN background), my e-mail address that is displayed is the LDS Account e-mail address.
5- If I click the "Feedback" link, I am shown a submittal form with a link for the administrator. When I click the link for the administrator, my name is shown with my LDS Account e-mail address. The LUWS account e-mail address is not shown.
Is there a fix up program that needs to be run on my ward?
Am I confused with the way the e-mail addresses are used? I thought that all LUWS interactions should use the LUWS e-mail address.
Thanks,
Dennis
E-mail address confusion - LDS Account/LUWS
-
- Member
- Posts: 233
- Joined: Sat Nov 01, 2008 10:50 am
- Location: Pleasant Grove, Utah
-
- Member
- Posts: 276
- Joined: Tue Feb 10, 2009 7:06 am
- Location: Berea, KY, USA
My ward's LUWS is like this too. I noticed it after they tried to tie LUWS, MLS, and LDSAccount together for the purpose of populating e-mail addresses in MLS. I reported it, but don't remember hearing anything back. I've also reported it somewhere on this forum, although I don't recall where.dmaynes wrote:I don't know if this has been reported. And, I don't know if others have this problem. I am the designated ward website administrator.
My registered e-mail address for LDS Account is different than my registered e-mail address on the LUWS profile. Both e-mail addresses are displayed when I click "Update Profile."
I have noticed at least two distinct problems. There might be more.
1- A calendar event notification is sent to my LDS Account e-mail address, not to my LUWS e-mail address. I would think that the notification should be sent to the LUWS e-mail address.
2- When I send an e-mail to myself, it says from: LDS Account e-mail address to: LUWS e-mail address. It does the same thing if I click on any member's e-mail icon on the regular membership screen (BLUE background). I have made my LUWS e-mail address visible, but not my LDS Account e-mail address. This seems rather strange to me. It also appears to violate the guideline for visible e-mail addresses.
3- When I received broadcast messages from other administrators, the messages are being sent to my LDS Account e-mail address and not my LUWS e-mail address.
4- When I click "Registered Users" from administrator mode (GREEN background), my e-mail address that is displayed is the LDS Account e-mail address.
5- If I click the "Feedback" link, I am shown a submittal form with a link for the administrator. When I click the link for the administrator, my name is shown with my LDS Account e-mail address. The LUWS account e-mail address is not shown.
Is there a fix up program that needs to be run on my ward?
Am I confused with the way the e-mail addresses are used? I thought that all LUWS interactions should use the LUWS e-mail address.
Thanks,
Dennis
It looks like they crossed a couple fields when they were tying everything together. Seems like a simple and honest mistake, but I'm not sure if the fix is as simple.
-
- Community Moderators
- Posts: 9924
- Joined: Mon Mar 17, 2008 12:30 am
- Location: USA, TX
Everything you describe is the way it is planned to work - for now. This is a change from the way the LUWS behaved in the past. Not all LUWS e-mail activity is the same. When you go to the update profile page you will see there are two e-mail addresses used by the LUWS. The first is the LDS Account primary e-mail address and the second is the ward directory e-mail address.dmaynes wrote:My registered e-mail address for LDS Account is different than my registered e-mail address on the LUWS profile. Both e-mail addresses are displayed when I click "Update Profile."
I have noticed at least two distinct problems. There might be more.
1- A calendar event notification is sent to my LDS Account e-mail address, not to my LUWS e-mail address. I would think that the notification should be sent to the LUWS e-mail address.
2- When I send an e-mail to myself, it says from: LDS Account e-mail address to: LUWS e-mail address. It does the same thing if I click on any member's e-mail icon on the regular membership screen (BLUE background). I have made my LUWS e-mail address visible, but not my LDS Account e-mail address. This seems rather strange to me. It also appears to violate the guideline for visible e-mail addresses.
3- When I received broadcast messages from other administrators, the messages are being sent to my LDS Account e-mail address and not my LUWS e-mail address.
4- When I click "Registered Users" from administrator mode (GREEN background), my e-mail address that is displayed is the LDS Account e-mail address.
5- If I click the "Feedback" link, I am shown a submittal form with a link for the administrator. When I click the link for the administrator, my name is shown with my LDS Account e-mail address. The LUWS account e-mail address is not shown.
Is there a fix up program that needs to be run on my ward?
Am I confused with the way the e-mail addresses are used? I thought that all LUWS interactions should use the LUWS e-mail address.
The LDS Account e-mail address is tied to your loggon credentials and can be different from the e-mail address you want displayed in directories. For non-directory related e-mail activity your LDS Account primary e-mail address will be used. Administrator functions, or activities, will use the LDS Account primary e-mail address. For directory related e-mail activity your ward directory e-mail address will be used.
Applying this functionality to the situations you described the results are as expected and planned. Situations 1, 3, 4, and 5 are administrative functions and will therefore use the LDS Account primary e-mail address. Situation 2 is a combination of administrative and directory. The administrator sending the message will have his LDS Account primary e-mail address in the "from" field while the recipient will have their ward directory e-mail address in the "to" field.
I agree with you about the LDS Account primary e-mail being a private address that should not be visible to others. Since the LDS Account has both a primary and secondary e-mail address, the secondary could be used in those administrative functions with the LUWS and keep the primary e-mail address private.
Similar concerns about the use of the LDS Account e-mail address were addressed in other threads. One of those was the LDS Account E-mail to MLS thread. I am hoping they are working on these issues.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
-
- Community Moderators
- Posts: 9924
- Joined: Mon Mar 17, 2008 12:30 am
- Location: USA, TX
After making my last post it became apprent to me that when you click on a member's e-mail icon in the membership directory it should show the ward directory e-mail addresss, if different from the LDS Account primary e-mail address. If it is not then this should be reported. I have not been able to confirm this is what is happening since many registered users have not made any changes to their profiles in my stake to reflect a different e-mail address for the ward directory from the LDS Account primary e-mail address.dmaynes wrote:
2- When I send an e-mail to myself, it says from: LDS Account e-mail address to: LUWS e-mail address. It does the same thing if I click on any member's e-mail icon on the regular membership screen (BLUE background). I have made my LUWS e-mail address visible, but not my LDS Account e-mail address. This seems rather strange to me. It also appears to violate the guideline for visible e-mail addresses.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
-
- Member
- Posts: 233
- Joined: Sat Nov 01, 2008 10:50 am
- Location: Pleasant Grove, Utah
I was recently released as the ward website administrator (our ward hasn't called a new administrator, yet). I created a special e-mail account for use by the administrator so that the members could see the communications coming from that account and they would know it was an "official" ward communication. I guess that I should not have worried about this, because when the new administrator changes, his or her LDS Account e-mail address will be the one that is used, not the special LUWS account that I created. This will be true, even when I turn that account over to my replacement.jdlessley wrote:Everything you describe is the way it is planned to work - for now. This is a change from the way the LUWS behaved in the past. Not all LUWS e-mail activity is the same. When you go to the update profile page you will see there are two e-mail addresses used by the LUWS. The first is the LDS Account primary e-mail address and the second is the ward directory e-mail address.