Email Broadcast Mystery

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zaneclark
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Email Broadcast Mystery

Postby zaneclark » Tue Feb 02, 2010 8:24 am

In the last few email broadcasts I have sent out at both the ward and stake level, I have not received any back as "unable to deliver." Either everyone in the stake now has a working email address or there is something else happening. Even though I didn't like to get posts returned, it was useful to remind those who needed to update their profiles. Anyone else seeing this in their broadcasts?

russellhltn
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Postby russellhltn » Tue Feb 02, 2010 10:28 am

Did you receive a copy of the email? If so, who is it "from"/"reply to"?
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

zaneclark
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Postby zaneclark » Tue Feb 02, 2010 10:57 am

RussellHltn wrote:Did you receive a copy of the email? If so, who is it "from"/"reply to"?

The "from" is my email, there is no "reply to."

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mfmohlma
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Postby mfmohlma » Tue Feb 02, 2010 11:07 am

zaneclark wrote:In the last few email broadcasts I have sent out at both the ward and stake level, I have not received any back as "unable to deliver." Either everyone in the stake now has a working email address or there is something else happening. Even though I didn't like to get posts returned, it was useful to remind those who needed to update their profiles. Anyone else seeing this in their broadcasts?


I was going to post this a while back, but I forgot. It appears that one of the enhancements that HQ made in sending the emails was do add a Return-Path to the header. All undeliverable bounces are now being sent to an address at HQ. Hopefully they are doing something with them. It's nice not to have tons of bounces, but yes, you do lose the ability to see whose email is valid. If I got to choose, I'd have to say that the new way is preferred.

Rick.Winterton
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Return-Path

Postby Rick.Winterton » Wed Feb 03, 2010 2:58 pm

oregonmatt wrote:It appears that one of the enhancements that HQ made in sending the emails was do add a Return-Path to the header. All undeliverable bounces are now being sent to an address at HQ. Hopefully they are doing something with them. It's nice not to have tons of bounces, but yes, you do lose the ability to see whose email is valid. If I got to choose, I'd have to say that the new way is preferred.


That is actually good news. I had to stop using the e-mail feature because of the tons of bounced e-mails that I received. Matching e-mails with people can be a real chore. I hope that the new feature to forward e-mail addresses To/From MLS and LDS accounts will help alleviate the problem (don't I wish).

At least now I can put one of my junk e-mail address in the Return-Path (I hope) and not get them in my main account.

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mfmohlma
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Postby mfmohlma » Wed Feb 03, 2010 5:29 pm

rwinterton wrote:At least now I can put one of my junk e-mail address in the Return-Path (I hope) and not get them in my main account.


The Return-Path address is actually a valid email address at HQ. I don't want to repeat it here, but suffice it to say it has the words "bounce" and "luws" in it. You can't (and don't want) to put any email address you own there.

techgy
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Postby techgy » Wed Feb 03, 2010 6:19 pm

oregonmatt wrote:The Return-Path address is actually a valid email address at HQ. I don't want to repeat it here, but suffice it to say it has the words "bounce" and "luws" in it. You can't (and don't want) to put any email address you own there.


One idea I came up with to help notify members of the wards to check their Email addresses, is that I post a news item on the stake web site as well as each ward site. The item asks "...Is Your Email Address Correct?" and then proceeds to give them some simple instructions on how to check and correct it if necessary.
Have you read the Code of Conduct?


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