Tech Forum

I was asked to authorize a ward admin for their LUWS. He was not on the list of registered users.

I asked him to set up his LDS Account credentials. He has e-mailed me to tell me he did this. He still does not show up in LUWS as a registered user.

What am I (or is he) missing?

Has he logged into LUWS? It may not be enough to create an LDS Account. I think he needs to go in and set up a profile in LUWS.

Is he a member of the stake or is he an out-of-unit member? If from outside, you need to set him up as a non-resident member first.

RussellHltn wrote:Has he logged into LUWS? It may not be enough to create an LDS Account. I think he needs to go in and set up a profile in LUWS.

That was it. He showed up after he logged in to LUWS the first time. Getting the LDS Account was not enough.

crislapi wrote:Is he a member of the stake or is he an out-of-unit member? If from outside, you need to set him up as a non-resident member first.

He is a full-blooded member of the ward he now administers.

Thanks for the help.

lajackson wrote:That was it. He showed up after he logged in to LUWS the first time. Getting the LDS Account was not enough.

Good guess on my part. Thanks for the feedback. Now we know.