Unable to update pictures in the Ward Directory

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kevinjbutler-p40
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Unable to update pictures in the Ward Directory

Postby kevinjbutler-p40 » Mon Dec 14, 2009 4:11 pm

I'm attempting to update pictures in the Ward Directory, and it is silently failing. I have administrator access. I have resized the pictures to 180x135 or smaller, and well under 50K.

When I submit the picture update, the system does not report an error, but the picture is not attached to the directory record.

In two cases when I attempted to update an older image on a record, it removed the old image without adding the new image.

I was able to do this successfully in early November.

Any help (replicate the problem? "it works for me?") is appreciated.

Thanks

kb

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aebrown
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Postby aebrown » Mon Dec 14, 2009 4:16 pm

kevinjbutler wrote:I'm attempting to update pictures in the Ward Directory, and it is silently failing.
...
Any help (replicate the problem? "it works for me?") is appreciated.


You're not the only one; this is a problem affecting everyone right now. In this post, a Church employee confirms that it is a bug and that the LUWS programmers "are looking into it." In this post, another Church employee says it is "resolved and will be released shortly"; that was almost two weeks ago, so hopefully "shortly" is not too much longer.

kevinjbutler-p40
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Postby kevinjbutler-p40 » Mon Dec 14, 2009 5:05 pm

Alan_Brown wrote:You're not the only one; this is a problem affecting everyone right now. In this post, a Church employee confirms that it is a bug and that the LUWS programmers "are looking into it." In this post, another Church employee says it is "resolved and will be released shortly"; that was almost two weeks ago, so hopefully "shortly" is not too much longer.

Thanks for the info - I see that "Local Unit Web Sites" would have been the better place for my question!

I'll watch those threads.

Thanks again!

kb

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aebrown
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Postby aebrown » Mon Dec 14, 2009 5:24 pm

kevinjbutler wrote:Thanks for the info - I see that "Local Unit Web Sites" would have been the better place for my question!


Good point -- I agree, so I moved this thread to that forum.

zaneclark
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It's fixed!

Postby zaneclark » Wed Dec 16, 2009 9:20 am

I found it working last night and have uploaded about 30 photos last night and this morning... Thanks to whoever fixed the bug.

kevinjbutler-p40
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Yes, fixed.

Postby kevinjbutler-p40 » Thu Dec 17, 2009 10:21 am

zaneclark wrote:I found it working last night and have uploaded about 30 photos last night and this morning... Thanks to whoever fixed the bug.


Worked for me last night as well. Hurrah!

kb


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