jbehling wrote:Ok what can we do ... to get our address correct on the church web site and its still not correct. I am at my wits end please help.
I was under the impression this was linked to the address listed under system options in MLS (Edit > System Options > Unit).
Perhaps you've already tried this channel as well, but
maps.lds.org allows you to send feedback to correct the location of a meeting house. Search for and find your meeting house (at the incorrect address) then follow these instructions from their
FAQs:
Q. What can I do if a meetinghouse icon points to the wrong location for a meetinghouse?
A. Navigate on the map to the correct location of the meetinghouse, click on the Place Marker
button, and then click on the correct location on the map (you may want to use a satellite or aerial image to identify the correct location). When you are satisfied with the location of the Place Marker, click on the Feedback button located just above the top-right corner of the map. When the Feedback page opens, enter any additional information, including name and e-mail address, and then click the Submit Feedback button. The location information is automatically sent to Church headquarters for review.
Get your entire ward to do it and then maybe they'll get the hint!
jbehling wrote:Ok we can put email addreses in MLS. ... As an administrator I need to be able to edit these addreses (on LUWS).... I need to get this fixed. Is there a way I can send this request in to some one or can we please get right to be able to fix this ourselves please.
I remembered stumbling across this
post for correcting accounts linked to the wrong membership record. This is normally a spouse. The fix required calling HQ, which was loathe to do it. I would imagine even more so for this type of request. Otherwise, as mentioned, email addresses can only be updated by the account holder.
This leaves perhaps two options. 1. Create such a need in your ward for the ward website that members are motivated to login and have a current email address. If you figure out how to do this, please let the rest of us know! Some ideas include no more printed directories. Have the official directory be the one found on line. That, I know, opens a whole new can of worms. Also, only post ward announcements online. No more announcements in the program. Only ward calendar is the online one. You get the idea. In order to get the info, members have to log in. However, this is neither realistic nor fair to those who don't have easy access to computers or the internet.
That brings me to option #2, knowing full well I'm going to get jumped on for saying this. I'll preface my suggestion by giving the link to the
church's policy on websites and email programs. That being said, it is very easy to create a custom report of member emails. This report can be saved as a csv file. It is just as easy to import that csv file into just about any email program (ie google). Problem solved. You can edit the email addresses in MLS, correcting them as you encounter errors. Your email list is as accurate as you keep it. A side benefit is now you can also store sent emails, save drafts, receive replies, and keep a general history that you can turn over to the next guy, etc. Until the LUWS email feature becomes at least a reasonable alternative to these programs, it's more work to use than it's worth.
lajackson wrote:Well, the proper channel is for your ward or branch clerk to update your membership record on the computer in the clerk's office. Once that happens, the LUWS should update within a few days.
You'll probably notice soon, but the question is in reference to email addresses.