Blocked emails from Church website
Posted: Sun Mar 02, 2008 2:34 pm
I've encountered a new problem. Comcast is blocking all emails generated from our Stake Website. I just added an event on our calendar, checked off the appropriate notification boxes and then got the following from Comcast:
----- The following addresses had permanent fatal errors -----
<........@comcast.net>
(reason: 554 IMTA27.westchester.pa.mail.comcast.net comcast
216.49.176.52 Comcast BL004 Blocked for spam. Please see
http://www.comcast.net/help/faq/index.j ... olicy18628)
<........@comcast.net>
(reason: 554 IMTA27.westchester.pa.mail.comcast.net comcast
216.49.176.52 Comcast BL004 Blocked for spam. Please see
http://www.comcast.net/help/faq/index.j ... olicy18628)
<........@comcast.net>
(reason: 554 IMTA27.westchester.pa.mail.comcast.net comcast
216.49.176.52 Comcast BL004 Blocked for spam. Please see
http://www.comcast.net/help/faq/index.j ... olicy18628)
<l........@comcast.net>
(reason: 554 IMTA27.westchester.pa.mail.comcast.net comcast
216.49.176.52 Comcast BL004 Blocked for spam. Please see
http://www.comcast.net/help/faq/index.j ... olicy18628)
<........@comcast.net>
(reason: 554 IMTA27.westchester.pa.mail.comcast.net comcast
216.49.176.52 Comcast BL004 Blocked for spam. Please see
http://www.comcast.net/help/faq/index.j ... olicy18628)
<........@comcast.net>
(reason: 554 IMTA27.westchester.pa.mail.comcast.net comcast
216.49.176.52 Comcast BL004 Blocked for spam. Please see
http://www.comcast.net/help/faq/index.j ... olicy18628)
----- Transcript of session follows -----
... while talking to mx2.comcast.net.:
<<< 554 IMTA18.emeryville.ca.mail.comcast.net comcast 216.49.176.52
Comcast BL004 Blocked for spam. Please see
http://www.comcast.net/help/faq/index.j ... olicy18628
... while talking to mx1.comcast.net.:
<<< 554 IMTA27.westchester.pa.mail.comcast.net comcast 216.49.176.52
Comcast BL004 Blocked for spam. Please see
http://www.comcast.net/help/faq/index.j ... olicy18628
554 5.0.0 Service unavailable
When I went to the Comcast website to view their Policy18628, it said:
Mail to Comcast is rejected and is returned with an error message containing the code BL004. What does this mean?
Our filters have determined that email from your mail server has been sent in patterns which are characteristic of spam. In an effort to protect subscribers, your mail server has been blocked from sending email to the Comcast network. Mail servers are typically shared by many users so it may be the case that another party using your mail server has sent spam, even if you have not.
How do I get my IP removed from the blocklist?
It is important that your email administrator is aware of their outbound spam problem to avoid being blocked by Comcast in the future. When contacting your email administrator, you should include the error message contained in the email which alerted you to this problem. This error message contains important information to help your email administrator resolve this issue. Removal requests can be sent to www.comcastsupport.com/rbl and will require the IP address of the blocked mail server. Requests submitted through this form are monitored 24 hours a day, 7 days a week to ensure a timely response.
Question: Is 216.49.176.52 the IP address of the Church's email server? Is this the IP that I need to register?
I also got a couple of more messages from Comcast and they listed
216.49.176.51 as the IP not the 216.49.176.52
See the following example:
----- The following addresses had permanent fatal errors -----
<........@comcast.net>
(reason: 554 IMTA03.emeryville.ca.mail.comcast.net comcast
216.49.176.51 Comcast BL004 Bl)
This is going to affect a lot of the members of our Stake if we can't get email notification out to them.
I just need to know what IP address to register, so that our members can receive emails.
Sister Phyl