My Study Notebook Coming Up Blank

Discussions about the Notes and Journal tool on LDS.org. This includes the Study Toolbar as well as the scriptures and other content on LDS.org that is integrated with Notes and Journal.
tcdraper
New Member
Posts: 2
Joined: Tue Oct 18, 2011 6:17 pm

My Study Notebook Coming Up Blank

Postby tcdraper » Tue Oct 18, 2011 6:28 pm

I created a journal entry yesterday and clicked the "Save" button. It took forever to save, and finally I just closed the tab.

Now, when I try to access my study notebook, it comes up with the default welcome page and tells me how to start using it.

All of my annotations/tags are still intact when I view the scriptures online as well as on my iPod via the Gospel Library App. The only problem is that I can't view everything together in the "My Study Notebook" section.

I attached a screenshot of what I see when I click on the My Study Notebook.
Screen Shot 2011-10-18 at 9.27.23 PM.jpg
Screen Shot 2011-10-18 at 9.27.23 PM.jpg (18.85 KiB) Viewed 132 times


I have tried accessing it in Firefox, Chrome, and Safari and the same "Welcome" page comes up as if I am a new user who has never marked anything...

Does anyone have any idea how to fix this? Thanks!

tcdraper
New Member
Posts: 2
Joined: Tue Oct 18, 2011 6:17 pm

Postby tcdraper » Sat Oct 22, 2011 2:20 pm

I ended up trying it on our old Windows XP machine and "My Study Notebook" does come up in Internet Explorer normally, but it comes up the same in Chrome on Win XP as it does on our Mac.

Any thoughts on why it is only showing up in Internet Explorer and not FF, Chrome, and Safari?

Thanks!


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