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Problem with Chrome: Right side pane absent

Posted: Fri Oct 28, 2016 9:54 am
by david.c.osborn
I am on an iMac (21.5", mid 2011) running the latest OSX (Sierra 10.12.1) and using the latest Chrome (54.0.2840.71 (64-bit))

There should be a pane on the right hand side of all scripture pages with the links "Listen", "Print", "Downloads", "Share", "Show/Hide Footnotes" but these links are not showing.

Example page: https://www.lds.org/scriptures/ot/gen/1?lang=eng

I am not having this problem in Safari.

Is anybody else experiencing this?

Re: Problem with Chrome: Right side pane absent

Posted: Sat Oct 29, 2016 8:32 am
by mevans
I have the same version of Chrome, but a different OS version (El Capitan 10.11.6). I do see the pane on the right side.

Do you have any Chrome extensions installed? If so, try disabling all of them to see if that solves the problem. If you don't know how to do that, you can probably google it or come back here for help.

Re: Problem with Chrome: Right side pane absent

Posted: Sat Oct 29, 2016 8:40 am
by aebrown
david.c.osborn wrote:There should be a pane on the right hand side of all scripture pages with the links "Listen", "Print", "Downloads", "Share", "Show/Hide Footnotes" but these links are not showing.

Example page: https://www.lds.org/scriptures/ot/gen/1?lang=eng

I am not having this problem in Safari.
Most pages on LDS.org, including the scriptures, use a responsive design that adapts the layout based on the screen or window size. If you make your Chrome browser window sufficiently narrow, then the links for Listen/Print/etc. will be shown at the very bottom of the page instead of on the right. Is it possible that your Chrome browser window is simply narrow enough that those links are at the bottom?

Re: Problem with Chrome: Right side pane absent

Posted: Tue Nov 28, 2017 8:24 am
by diannerobbins
Similar problem with Firefox on my PC. Footnotes don't show in the right pane, regardless if show footnotes is selected. Ipad shows notes, PC does not. I do see the Share, Notes, etc. option. Revelation in Context shows. Nothing else. I guess I should download another browser, but would rather not.

Re: Problem with Chrome: Right side pane absent

Posted: Tue Dec 05, 2017 6:09 pm
by sbradshaw
diannerobbins wrote:Similar problem with Firefox on my PC. Footnotes don't show in the right pane, regardless if show footnotes is selected. Ipad shows notes, PC does not. I do see the Share, Notes, etc. option. Revelation in Context shows. Nothing else. I guess I should download another browser, but would rather not.
Have you tried the suggestion above, to make the window wider? Another thing to check is your browser's font size – decreasing the font size may give the window room to display the pane on the right.