Problem with Chrome: Right side pane absent

Discussions about the Notes and Journal tool on LDS.org. This includes the Study Toolbar as well as the scriptures and other content on LDS.org that is integrated with Notes and Journal.
david.c.osborn
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Joined: Fri Oct 28, 2016 8:33 am

Problem with Chrome: Right side pane absent

Postby david.c.osborn » Fri Oct 28, 2016 8:54 am

I am on an iMac (21.5", mid 2011) running the latest OSX (Sierra 10.12.1) and using the latest Chrome (54.0.2840.71 (64-bit))

There should be a pane on the right hand side of all scripture pages with the links "Listen", "Print", "Downloads", "Share", "Show/Hide Footnotes" but these links are not showing.

Example page: https://www.lds.org/scriptures/ot/gen/1?lang=eng

I am not having this problem in Safari.

Is anybody else experiencing this?

mevans
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Joined: Tue May 22, 2012 12:52 pm
Location: California, USA

Re: Problem with Chrome: Right side pane absent

Postby mevans » Sat Oct 29, 2016 7:32 am

I have the same version of Chrome, but a different OS version (El Capitan 10.11.6). I do see the pane on the right side.

Do you have any Chrome extensions installed? If so, try disabling all of them to see if that solves the problem. If you don't know how to do that, you can probably google it or come back here for help.

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aebrown
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Joined: Tue Nov 27, 2007 8:48 pm
Location: Sandy, Utah

Re: Problem with Chrome: Right side pane absent

Postby aebrown » Sat Oct 29, 2016 7:40 am

david.c.osborn wrote:There should be a pane on the right hand side of all scripture pages with the links "Listen", "Print", "Downloads", "Share", "Show/Hide Footnotes" but these links are not showing.

Example page: https://www.lds.org/scriptures/ot/gen/1?lang=eng

I am not having this problem in Safari.

Most pages on LDS.org, including the scriptures, use a responsive design that adapts the layout based on the screen or window size. If you make your Chrome browser window sufficiently narrow, then the links for Listen/Print/etc. will be shown at the very bottom of the page instead of on the right. Is it possible that your Chrome browser window is simply narrow enough that those links are at the bottom?


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