lds.org Study mode highlights inaccessible

Discussions about the Notes and Journal tool on LDS.org. This includes the Study Toolbar as well as the scriptures and other content on LDS.org that is integrated with Notes and Journal.
SORBONNE
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lds.org Study mode highlights inaccessible

Postby SORBONNE » Mon Apr 25, 2016 9:04 pm

For the last couple days I have been unable to access old highlights from conference talks or highlight new conference talks in Safari, chrome, or Internet Explorer on a mac or pc. At home or at my office and also unable to access highlights in my wife's account. But I can access my old highlights in my LDS Library app on my iPhone.

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sbradshaw
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Re: lds.org Study mode highlights inaccessible

Postby sbradshaw » Tue Apr 26, 2016 9:47 am

Highlights only show up when you're logged in on LDS.org. Are you logged in with your LDS Account?
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.

SORBONNE
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Re: lds.org Study mode highlights inaccessible

Postby SORBONNE » Wed Apr 27, 2016 8:14 am

Yes I am logged into LDS.org and the checkmark is in study mode. I have been highlighting a different conference talk, a couple times a week, for about two years. I can see the conference talks that I've highlighted in my LDS library app on my iPhone.

SORBONNE
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Re: lds.org Study mode highlights inaccessible

Postby SORBONNE » Wed Apr 27, 2016 8:35 am

For example today (I am logged in) I can highlight something in a conference time and then click on the next speaker, but when I returned back to the first talk the highlight will not be visible although it will be visible in LDS library app on my iPhone. (All the while being logged in and the checkmark in study mode)

SORBONNE
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Re: lds.org Study mode highlights inaccessible

Postby SORBONNE » Wed Apr 27, 2016 6:26 pm

Up and running, I now have access to all my highlights on LDS.org.
Thank you!

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sbradshaw
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Re: lds.org Study mode highlights inaccessible

Postby sbradshaw » Wed Apr 27, 2016 6:42 pm

Great! Any idea what changed, or did it just start working again?
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.

SORBONNE
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Posts: 5
Joined: Sun Feb 15, 2015 7:40 am

Re: lds.org Study mode highlights inaccessible

Postby SORBONNE » Thu Apr 28, 2016 6:15 am

It just started working again? Nothing change on my end. I thought someone on the site corrected it.


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