Study notebook bar not showing up on PC

Discussions about the Notes and Journal tool on LDS.org. This includes the Study Toolbar as well as the scriptures and other content on LDS.org that is integrated with Notes and Journal.
lmcguire
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Re: Study notebook bar not showing up on PC

Postby lmcguire » Tue Sep 15, 2015 5:42 am

It's working for me at the moment (3 hours later than the previous post)...

FWIW,
Liz

mevans
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Re: Study notebook bar not showing up on PC

Postby mevans » Tue Sep 15, 2015 7:00 am

Same here. It worked last night. Today it doesn't.

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barkeraj
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Re: Study notebook bar not showing up on PC

Postby barkeraj » Tue Sep 15, 2015 7:04 am

We are still working to get the caches cleared on our servers. Something won't let go. It seems that some areas are cleared and others or not.

mevans
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Re: Study notebook bar not showing up on PC

Postby mevans » Tue Sep 15, 2015 7:09 am

barkeraj wrote:We are still working to get the caches cleared on our servers. Something won't let go. It seems that some areas are cleared and others or not.

Thanks for your efforts to fix it. I use it pretty much every day.

mevans
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Re: Study notebook bar not showing up on PC

Postby mevans » Tue Sep 15, 2015 7:11 am

And now it's working again. I wonder if it depends which server my request is directed to?

mevans
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Re: Study notebook bar not showing up on PC

Postby mevans » Tue Sep 15, 2015 7:15 am

And now I opened another page and it's missing.

I got a 404 on this:
https://edge.ldscdn.org/cdn2/csp/ldsorg ... ls.init.js

cathyjeananderson
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Re: Study notebook bar not showing up on PC

Postby cathyjeananderson » Fri Sep 18, 2015 5:38 am

The study bar shows up for my scriptures and general conference, however it doesn't show up for institute manual or the talks in the Liahona. Do I need to do something to get it to show up for those? it used to show up for those.

lmcguire
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Re: Study notebook bar not showing up on PC

Postby lmcguire » Fri Sep 18, 2015 7:35 am

This won't be any help, but I get the study bar in the first old testament manual. Which institute manual were you trying? I also get it in the current issue of the Liahona magazine. My understanding is that the problem manifests itself from page to page (one chapter will have it, the next won't, then the one after that will), so we may need actual pages. (Or it may be that it's all fixed, but some folks need to do the whole bit about emptying cache and deleting cookies - I don't know.)

Sorry I can't help beyond the fact that some pages in those manuals/magazines are working for me.

Liz

SpigarelliSJ
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Re: Study notebook bar not showing up on PC

Postby SpigarelliSJ » Fri Sep 18, 2015 11:02 am

cathyjeananderson wrote:The study bar shows up for my scriptures and general conference, however it doesn't show up for institute manual or the talks in the Liahona. Do I need to do something to get it to show up for those? it used to show up for those.


Let me know if you have specific URLs that aren't working I can check on. The caches were cleared a couple days ago so it might be a local cache and the URL will help us troubleshoot.

Sorry for the problem. We'll do our best to solve it.


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