Moving Notes, journal, etc

Discussions about the Notes and Journal tool on LDS.org. This includes the Study Toolbar as well as the scriptures and other content on LDS.org that is integrated with Notes and Journal.
jadon111
New Member
Posts: 1
Joined: Sun Jul 26, 2015 9:38 pm

Moving Notes, journal, etc

Postby jadon111 » Sun Jul 26, 2015 9:42 pm

My Son had an LDS.org account he has been using for years. But he never updated it with his membership number. Now, he is going on a mission. In the course of getting info submitted for his call, he set up a new account on LDS.org with his membership number. Now, he has two accounts and all of his notes, highlights, tags, etc are on the account that is not tied to his mission stuff. Is there anyway or anyone that could move this info to his new account? I know the next release is supposed to support sharing, but he leaves in two weeks and I would like to send him with all of his history in the right place, if at all possible. Appreciate any help!

mevans
Senior Member
Posts: 1280
Joined: Tue May 22, 2012 12:52 pm
Location: California, USA

Re: Moving Notes, journal, etc

Postby mevans » Sun Jul 26, 2015 10:18 pm

Try the LDS Account help. They might be willing to merge the accounts; I don't know. Go to LDSAccount.lds.org. They've made it more difficult to reach a human, but you still can after jumping through more hoops. That's your only hope. I just helped a member with an LDS Account problem contact them today. The automated response says you should get a reply within 72 hours.

russellhltn
Community Administrator
Posts: 20743
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Moving Notes, journal, etc

Postby russellhltn » Sun Jul 26, 2015 10:52 pm

Just as a note for others, as it's too late for this one, but it would be best to add the MRN to the existing account.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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