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Online scriptures not working for me

Posted: Sat Sep 08, 2012 10:21 am
by michaelfish
For the past couple of days, the link for the various scriptures takes me nowhere. Just downloads forever. Since I'm having the problem on both my WinXP machinges running iExplorer 8, I'm wondering if anyone else is having this problem.

I have no problem with other links, just when I try to access Bible, BoM, D&C, PGP, from the main lds.org page. The problem occurs whether or not I'm signed in. I've deleted the cache. I CAN access the links on my Windows 7 PC running iExplorer 9.

This is not working on either my WinXP machine or my wife's WinXP machine. We both are using Windows XP, iExplorer 8. Any ideas on how this can be fixed (I don't need work-arounds)?

Posted: Sat Sep 08, 2012 10:49 am
by jdlessley
I have a Windows XP computer with Firefox and have no issues. Chrome also works fine. When I tried to access the scriptures using IE8 the page downloads all failed after timing out (took an extremely long time for that to happen). So it appears to be an issue with IE8. Since you do not want any work-arounds I won't offer any.

Posted: Sat Sep 08, 2012 5:47 pm
by michaelfish
I'm glad it is happening to others and not just myself and hope it gets repaired soon. Do you think the programmers are already aware of the issue?

Posted: Sat Sep 08, 2012 8:23 pm
by jdlessley
Any issues should be reported using the "Do You Have Feedback About This Page?" link. Of course you will have to use another browser to do that. I would not count on someone else making the report. If only one person reports then they may view the issue as probably related to that person's computer. However, if 20, 30, or even 100 report it then the issue is more widespread.

Posted: Sun Sep 09, 2012 9:36 am
by barkeraj
I'll look into this Monday.

Posted: Wed Sep 12, 2012 12:36 pm
by barkeraj
We have a temp fix in place for now. Can you clear your cache and see if it is any better for you?