Notes and Journal is not working

Discussions about the Notes and Journal tool on LDS.org. This includes the Study Toolbar as well as the scriptures and other content on LDS.org that is integrated with Notes and Journal.
persnikidy
New Member
Posts: 2
Joined: Tue Aug 07, 2012 5:11 pm

Notes and Journal is not working

Postby persnikidy » Tue Aug 07, 2012 5:15 pm

When I log in and go to Notes and Journal I do not get an option to add or create notes. It only shows a black bar with a white bar underneath. I have checked with other people and have yet to see anyone else having a problem with this. Is their some way I can reset my account?

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aebrown
Community Administrator
Posts: 14693
Joined: Tue Nov 27, 2007 8:48 pm
Location: Sandy, Utah

Postby aebrown » Tue Aug 07, 2012 5:38 pm

persnikidy wrote:When I log in and go to Notes and Journal I do not get an option to add or create notes. It only shows a black bar with a white bar underneath. I have checked with other people and have yet to see anyone else having a problem with this. Is their some way I can reset my account?


Have you tried using a different browser? That would help you narrow down whether it is related to your account or not. You also might try clearing your browser's cache to see if that helps.
Questions that can benefit the larger community should be asked in a public forum, not a private message.

persnikidy
New Member
Posts: 2
Joined: Tue Aug 07, 2012 5:11 pm

Postby persnikidy » Wed Aug 08, 2012 10:33 pm

I tried both a new browser and clearing the browser cache and still have the problem.

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marianomarini
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Joined: Sat Jan 19, 2008 3:13 am
Location: Vicenza. Italy
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Re: Notes and Journal is not working

Postby marianomarini » Wed Jan 02, 2013 11:41 am

Why only journal is available into italian page?
I have Notes and Bookmarks only if I set the page to English.


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