Donation page not loading

Discussions about the Online Donation system.
slfarnsworth
New Member
Posts: 1
Joined: Wed Jun 21, 2017 5:32 pm

Donation page not loading

Postby slfarnsworth » Wed Jun 21, 2017 5:33 pm

I'm trying to log in to make a donation for the first time. When I click the donation option in the drop down, it opens a new page, but nothing ever loads - it's simply blank, but with the usual lds.org tabs at the top. I also notice that the URL includes "error" -something isn't loading correctly! Please help!

lajackson
Community Moderators
Posts: 6847
Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: Donation page not loading

Postby lajackson » Thu Jun 22, 2017 8:19 am

Make sure that you have an email address associated with your LDS Account. This is the most common problem that causes the error you are seeing.

It that does not solve it, ask your ward clerk to help you contact the Global Service Center.

churchstuff.123
New Member
Posts: 1
Joined: Mon Aug 07, 2017 7:04 pm

Re: Donation page not loading

Postby churchstuff.123 » Mon Aug 07, 2017 7:33 pm

Same for me, and there was nothing wrong with my account. I did enter in and verify my email and still the problem remained.


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