Donation page not loading

Discussions about the Online Donation system.
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Donation page not loading

Postby slfarnsworth » Wed Jun 21, 2017 5:33 pm

I'm trying to log in to make a donation for the first time. When I click the donation option in the drop down, it opens a new page, but nothing ever loads - it's simply blank, but with the usual tabs at the top. I also notice that the URL includes "error" -something isn't loading correctly! Please help!

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Re: Donation page not loading

Postby lajackson » Thu Jun 22, 2017 8:19 am

Make sure that you have an email address associated with your LDS Account. This is the most common problem that causes the error you are seeing.

It that does not solve it, ask your ward clerk to help you contact the Global Service Center.

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Re: Donation page not loading

Postby churchstuff.123 » Mon Aug 07, 2017 7:33 pm

Same for me, and there was nothing wrong with my account. I did enter in and verify my email and still the problem remained.

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Re: Donation page says loading but never does.

Postby forbhw31 » Mon Sep 04, 2017 3:28 pm

I've been trying to pay our tithing for about a month using my husbands account name & password & then using mine. When I get to the donation page the little blue strip show up with "loading" but it never stops "loading". It's frustrating. I've paid online for a couple of years. What is the solution? BHWard

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