Returned fee for bounced donation.

Discussions about the Online Donation system.
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Returned fee for bounced donation.

Postby wmlinton@07 » Wed May 03, 2017 10:33 am

I made a mistake and didn't include another bill in my calculation of what my balance was in one of my bank accounts. As a result, the donation amount I made was in excess of the available funds in my account. I was charged a returned EFT fee.

I fixed the problem of the balance and submitted another donation to replace the donation that bounce. My question and concern is whether the church retries donations that have previously bounced, or do they drop them? If they retry them, then I am really in trouble. If they drop them, then I should be okay. However, if they drop them, then the list of donations I have made would be overstated from what I actually made. Can anyone enlighten me on what happens in this situation?

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Re: Returned fee for bounced donation.

Postby russellhltn » Wed May 03, 2017 12:08 pm

In this case where the transaction did go though, but was refused, I believe what happens is the donation is canceled. If the transaction didn't go though for technical reasons, they may re-try.

I'd expect your statements as shown on-line to be updated, but there might be a time lag of a few days.
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