Donation link won't load

Discussions about the Online Donation system.
shellberr83
New Member
Posts: 2
Joined: Tue Apr 25, 2017 11:52 am

Re: Donation link won't load

Postby shellberr83 » Tue Apr 25, 2017 12:33 pm

Finally got it to work; had to clear cache, cookies, etc... then close and reopen chrome and it finally worked.

thompsonnurae1
New Member
Posts: 1
Joined: Sat May 13, 2017 8:37 am

Re: Donation link won't load

Postby thompsonnurae1 » Sat May 13, 2017 9:31 am

I am having problems with the donation page it will not load. I have been trying for more than a week. Please advice if there is a problem.

russellhltn
Community Administrator
Posts: 26201
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Donation link won't load

Postby russellhltn » Sat May 13, 2017 10:50 am

thompsonnurae1 wrote:I am having problems with the donation page it will not load. I have been trying for more than a week. Please advice if there is a problem.

It loads OK for me. Kinda slow, but it did load. If the page was out for a week, we'd have tons of complaints.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

tiffanyannromney
New Member
Posts: 1
Joined: Wed May 17, 2017 6:17 pm

Re: Donation link won't load

Postby tiffanyannromney » Wed May 17, 2017 6:27 pm

I had the same problem. Cleared browsing data and now it works.

dapa2350
New Member
Posts: 1
Joined: Tue Jun 06, 2017 8:03 am

Re: Donation link won't load

Postby dapa2350 » Fri Jun 09, 2017 6:43 am

RE:Donations link won't load
Same problem. I have used donations without difficulty now loading bar never ends.
If anyone has a solution I would appreciate help. thanks

SteveLizOsborn
New Member
Posts: 2
Joined: Mon Jun 19, 2017 4:09 pm

Re: Donation link won't load

Postby SteveLizOsborn » Mon Jun 19, 2017 4:13 pm

Me too... was working fine earlier this month now won't work. Bummed! (I am assigned to serve in a ward other than my home ward, and this is the easiest way to get the donations made--- please fix soon!)

russellhltn
Community Administrator
Posts: 26201
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Donation link won't load

Postby russellhltn » Mon Jun 19, 2017 4:14 pm

SteveLizOsborn wrote:Me too... was working fine earlier this month now won't work. Bummed! (I am assigned to serve in a ward other than my home ward, and this is the easiest way to get the donations made--- please fix soon!)

Were you assigned earlier this month? Historically, some tools have had problems with "multi-ward" members. This might be a clue as to why it's not working for you.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

Tosotikoga
New Member
Posts: 1
Joined: Mon Sep 11, 2017 8:32 pm

Re: Donation link won't load

Postby Tosotikoga » Mon Sep 11, 2017 8:34 pm

Same problem here. Just get the loading bar for minutes. Any ideas on the fix??

dawsonmk
New Member
Posts: 1
Joined: Mon Aug 28, 2017 2:50 pm

Re: Donation link won't load

Postby dawsonmk » Tue Sep 26, 2017 3:29 pm

anyone know why this is happening and will not load donations to enter them in?

LJCahoon
New Member
Posts: 1
Joined: Mon Nov 06, 2017 2:32 pm

Re: Donation link won't load

Postby LJCahoon » Mon Nov 06, 2017 2:33 pm

same issue, just get the loading bar. Tried on iphone and pc.


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