Unable to see the Donation Page.

Discussions about the Online Donation system.
JaneCarroll1935
New Member
Posts: 1
Joined: Sun Mar 05, 2017 12:11 pm

Unable to see the Donation Page.

Postby JaneCarroll1935 » Sun Mar 05, 2017 12:19 pm

I just created my LDS account. I can see all my Ward information (I am in Arizona, USA). But I cannot get to the Donation page. I get the following error:

Donations

Uh oh! We're Sorry...
It looks like something went wrong which prevented the page you requested from displaying. Sorry for any inconvenience that this may have caused!

If anyone has any information on how to get passed this, then please share. I have tried this on a couple of different PCs and the error still occurs.

Thanks,

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sbradshaw
Senior Member
Posts: 3207
Joined: Mon Sep 26, 2011 8:42 pm
Location: Provo, UT
Contact:

Re: Unable to see the Donation Page.

Postby sbradshaw » Sun Mar 05, 2017 4:34 pm

Were you trying another day, with the error, or was it just today? Sometimes the LDS.org tools get bogged down on Sundays, so you could try this evening or tomorrow and see if it works!
Samuel Bradshaw • If you desire to serve God, you are called to the work.

TFleota
New Member
Posts: 1
Joined: Sat Apr 08, 2017 8:03 am

Re: Unable to see the Donation Page.

Postby TFleota » Sat Apr 08, 2017 8:34 am

Go to your LDS account/Contact Settings/Email Address and enter your email address and click save. The Donations screen should appear as before. I had the same issue.

minervayang
New Member
Posts: 1
Joined: Mon Jun 12, 2017 3:20 pm

Re: Unable to see the Donation Page.

Postby minervayang » Mon Jun 12, 2017 3:24 pm

I have the same problem, i made sure my account is set up correctly and completely but when i go to the donations page it's just blank.

lajackson
Community Moderators
Posts: 6849
Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: Unable to see the Donation Page.

Postby lajackson » Mon Jun 12, 2017 6:12 pm

Do you have an email address associated with your LDS Account? See the post immediately before yours.


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