Unable to see the Donation Page.

Discussions about the Online Donation system.
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Unable to see the Donation Page.

Postby JaneCarroll1935 » Sun Mar 05, 2017 12:19 pm

I just created my LDS account. I can see all my Ward information (I am in Arizona, USA). But I cannot get to the Donation page. I get the following error:


Uh oh! We're Sorry...
It looks like something went wrong which prevented the page you requested from displaying. Sorry for any inconvenience that this may have caused!

If anyone has any information on how to get passed this, then please share. I have tried this on a couple of different PCs and the error still occurs.


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Re: Unable to see the Donation Page.

Postby sbradshaw » Sun Mar 05, 2017 4:34 pm

Were you trying another day, with the error, or was it just today? Sometimes the LDS.org tools get bogged down on Sundays, so you could try this evening or tomorrow and see if it works!
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.

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Re: Unable to see the Donation Page.

Postby TFleota » Sat Apr 08, 2017 8:34 am

Go to your LDS account/Contact Settings/Email Address and enter your email address and click save. The Donations screen should appear as before. I had the same issue.

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Re: Unable to see the Donation Page.

Postby minervayang » Mon Jun 12, 2017 3:24 pm

I have the same problem, i made sure my account is set up correctly and completely but when i go to the donations page it's just blank.

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Re: Unable to see the Donation Page.

Postby lajackson » Mon Jun 12, 2017 6:12 pm

Do you have an email address associated with your LDS Account? See the post immediately before yours.

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