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online tithing donatinos

Posted: Sat Feb 25, 2017 10:38 pm
by carrieknapp
My 17 year old son is trying to use the online donation site, and he continues to get an error message. I have logged in myself before to make donations and do not get this same message. Any ideas on why he wouldn't be able to use the site?

Re: online tithing donatinos

Posted: Sun Feb 26, 2017 12:07 pm
by jdlessley
What is the text of the error message?

Re: online tithing donatinos

Posted: Sun Feb 26, 2017 1:57 pm
by jorgemelchor
I get the same error message every time. I was able to log in a make donations previously but I haven't been able to do so since the beginning of the year. I have clear my cache, use a different browser (IE, Chrome), use my laptop, my smart phone. Nothing seems to work.

The error message reads:

Donations
Uh oh! We're Sorry...
It looks like something went wrong which prevented the page you requested from displaying. Sorry for any inconvenience that this may have caused!

Re: online tithing donatinos

Posted: Tue Feb 28, 2017 11:03 am
by jamelch
I wonder what the solution is for this

Re: online tithing donatinos

Posted: Sun Mar 05, 2017 1:39 pm
by jamelch
Is there any other way to get technical help for these kind of issues? Any other help that can be provided?

Re: online tithing donatinos

Posted: Mon Mar 06, 2017 10:29 am
by lajackson
Yes. If this problem continues, you might ask your ward clerk to contact the Global Service Center on your behalf and ask them to help you with the issue.