online tithing donatinos

Discussions about the Online Donation system.
carrieknapp
New Member
Posts: 1
Joined: Sat Feb 25, 2017 10:36 pm

online tithing donatinos

Postby carrieknapp » Sat Feb 25, 2017 10:38 pm

My 17 year old son is trying to use the online donation site, and he continues to get an error message. I have logged in myself before to make donations and do not get this same message. Any ideas on why he wouldn't be able to use the site?

jdlessley
Community Moderators
Posts: 6598
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: online tithing donatinos

Postby jdlessley » Sun Feb 26, 2017 12:07 pm

What is the text of the error message?
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

jorgemelchor
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Posts: 1
Joined: Sun Feb 26, 2017 12:49 pm

Re: online tithing donatinos

Postby jorgemelchor » Sun Feb 26, 2017 1:57 pm

I get the same error message every time. I was able to log in a make donations previously but I haven't been able to do so since the beginning of the year. I have clear my cache, use a different browser (IE, Chrome), use my laptop, my smart phone. Nothing seems to work.

The error message reads:

Donations
Uh oh! We're Sorry...
It looks like something went wrong which prevented the page you requested from displaying. Sorry for any inconvenience that this may have caused!

jamelch
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Posts: 3
Joined: Sun Feb 26, 2017 2:36 pm

Re: online tithing donatinos

Postby jamelch » Tue Feb 28, 2017 11:03 am

I wonder what the solution is for this

jamelch
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Posts: 3
Joined: Sun Feb 26, 2017 2:36 pm

Re: online tithing donatinos

Postby jamelch » Sun Mar 05, 2017 1:39 pm

Is there any other way to get technical help for these kind of issues? Any other help that can be provided?

lajackson
Community Moderators
Posts: 6542
Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: online tithing donatinos

Postby lajackson » Mon Mar 06, 2017 10:29 am

Yes. If this problem continues, you might ask your ward clerk to contact the Global Service Center on your behalf and ask them to help you with the issue.


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