Tithing and Donation Problems

Discussions about the Online Donation system.
nmecantwin73
Member
Posts: 166
Joined: Thu Oct 11, 2007 8:36 am
Location: Utah

Re: Tithing and Donation Problems

Postby nmecantwin73 » Thu Jan 24, 2019 3:32 pm

Here's a screenshot of the process detailed in the email:
Generate Official Tax Statement..png
Generate Official Tax Statement..png (49.75 KiB) Viewed 707 times

russellhltn
Community Administrator
Posts: 26201
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Tithing and Donation Problems

Postby russellhltn » Thu Jan 24, 2019 4:05 pm

BrianEdwards wrote:But I realize this tech forum exists in part because not everybody's lds account plays according to the rules :)

Indeed. A few days ago, I was missing the left side of the donations page. So, I couldn't see that. If I logged in as a different user in my browser, it would work.

I also checked how it renders on my phone. Because the screen is so small, only the tithing slip is displayed. You have to click on the "hamburger" icon (three horizontal lines) next to the word "Donations" (not the one higher up in the page header) to find the options you seek.

Either way, this link should take you directly to the statements: https://www.lds.org/donations/#/reports
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

derrick.larsen21
New Member
Posts: 1
Joined: Thu Jan 24, 2019 4:37 pm

Re: Tithing and Donation Problems

Postby derrick.larsen21 » Thu Jan 24, 2019 4:42 pm

I am not seeing anywhere in the donations a place that says donor statements. All that is there is "make a donation". There is no sidebar. I hard refreshed the page with Shift+Ctrl+R and that did not help. Am I missing something?

rmrichesjr
Community Moderators
Posts: 1899
Joined: Thu Jan 25, 2007 11:32 am
Location: Dundee, Oregon

Re: Tithing and Donation Problems

Postby rmrichesjr » Thu Jan 24, 2019 8:47 pm

derrick.larsen21 wrote:I am not seeing anywhere in the donations a place that says donor statements. All that is there is "make a donation". There is no sidebar. I hard refreshed the page with Shift+Ctrl+R and that did not help. Am I missing something?


That odd page behavior might be due to stale cookies and/or incorrect page content stored in the browser cache. My suggestion would be to delete relevant cookies, clear the browser cache, and then try Shift-Control-R again. If that does not work, you'll need to either have your ward clerk (or financial clerk) print the statement for you or use the Feedback link to request help. If you use the Feedback link, I would suggest you state that you have deleted cookies and cleared the browser cache. Also, if you have Chrome or Safari available to use as your browser, that might be a solution.

wwmahler
New Member
Posts: 1
Joined: Sun Jan 27, 2019 7:20 am

Re: Tithing and Donation Problems

Postby wwmahler » Sun Jan 27, 2019 7:23 am

I pay my tithing online but am located in china so my local Branch does not have access. However, I put one donation in the wrong place last year. It was a mission payment for my son that was put into the wrong category. What can I do to correct this?

eblood66
Senior Member
Posts: 3163
Joined: Mon Sep 24, 2007 8:17 am
Location: Cumming, GA, USA

Re: Tithing and Donation Problems

Postby eblood66 » Sun Jan 27, 2019 10:54 am

wwmahler wrote:I pay my tithing online but am located in china so my local Branch does not have access. However, I put one donation in the wrong place last year. It was a mission payment for my son that was put into the wrong category. What can I do to correct this?

You'll probably need to have your branch clerk contact the global service center and ask them to make the correction.

hulbertn
New Member
Posts: 1
Joined: Mon May 20, 2019 9:03 am

Not her bank account

Postby hulbertn » Mon May 20, 2019 9:14 am

I pay my 91 year-old mother's tithing from MY bank account and then transfer the money back into my account from her investment account. I tried to pay her tithing online for the first time today. All went well until I had to tick the box certifying that the bank account is hers - which it's not! So what must I do now?

It also occurred to me that the program just might tell me I can't pay MY tithing from that account as it is "already being used" (assuming I pay my Mom's tithing from my account)!

lajackson
Community Moderators
Posts: 8583
Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: Not her bank account

Postby lajackson » Mon May 20, 2019 9:54 am

hulbertn wrote:All went well until I had to tick the box certifying that the bank account is hers - which it's not! So what must I do now?

The Church will try to tag your account using her name. Technically, that should be a problem for your bank. If you are able to use her investment account, I believe that would be better. If your bank does not care or does not notice, it probably will not be a problem.

That said, it is likely a youth would need to use a parent banking account, so I believe it can be done. You might also be able to let your bank know to honor the ACH request in your mother's name. There is also the likelihood that no one will notice at all, but I find that to be a risky approach.

scgallafent
Church Employee
Church Employee
Posts: 2027
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: Not her bank account

Postby scgallafent » Mon May 20, 2019 10:39 am

hulbertn wrote:I pay my 91 year-old mother's tithing from MY bank account and then transfer the money back into my account from her investment account.

There may also be tax implications with this approach. You should consult with a qualified advisor to ensure that you aren't creating an unintended tax liability.

LDS Philanthropies can assist with donations from investment accounts. Go to https://www.ldsphilanthropies.org/gift-planning for more information.

lgpolacchini
New Member
Posts: 1
Joined: Sat Jul 06, 2019 2:45 pm

Re: Tithing and Donation Problems

Postby lgpolacchini » Sat Jul 06, 2019 2:46 pm

I am not seeing the bottom "make a donation" in my account. What I need to do to see this bottom?


Return to “Online Donations”

Who is online

Users browsing this forum: No registered users and 1 guest