submit tithing

Discussions about the Online Donation system.
Pfetui
New Member
Posts: 1
Joined: Tue Jan 10, 2017 10:05 pm

submit tithing

Postby Pfetui » Tue Jan 10, 2017 10:17 pm

I submitted a tithing donation a few days ago. I don't recall getting a follow-up email stating my donation could be deducted in a few days. So then I decided to submit it again. The next day I see that the first one was submitted and deductions were taken from my account. How do I stop the second donation?

russellhltn
Community Administrator
Posts: 21926
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: submit tithing

Postby russellhltn » Tue Jan 10, 2017 11:34 pm

Pfetui wrote:How do I stop the second donation?

From the FAQ: "As long as the Church hasn’t already processed your donation, you may still be able to cancel the donation request. You can cancel the donation request a few different ways: Click the x icon next to the donation that is still in “Processing” status, or click the donation, go to the yellow slip, and click the Cancel Donation Request button at the bottom of the slip. The donation request will be canceled and deleted from the system."
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

User avatar
sbradshaw
Senior Member
Posts: 3114
Joined: Mon Sep 26, 2011 8:42 pm
Location: Provo, UT
Contact:

Re: submit tithing

Postby sbradshaw » Wed Jan 11, 2017 8:58 pm

Note that if you donate on Friday, it might not be processed until Monday or Tuesday, because of the weekend.
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.


Return to “Online Donations”

Who is online

Users browsing this forum: No registered users and 1 guest