Check or routing number is wrong APPARENTLY...but I can't get it changed.

Discussions about the Online Donation system.
aletajacobs
New Member
Posts: 2
Joined: Tue Dec 13, 2016 4:39 pm

Check or routing number is wrong APPARENTLY...but I can't get it changed.

Postby aletajacobs » Tue Dec 13, 2016 4:43 pm

AGAIN---what is wrong with this site that you can't get important information corrected to be able to pay my donations online? I can't find anyone to do that. Who do I contact?

russellhltn
Community Administrator
Posts: 22552
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Check or routing number is wrong APPARENTLY...but I can't get it changed.

Postby russellhltn » Tue Dec 13, 2016 4:54 pm

Rather than trying to correct it, use the "New Account" button to add the correct number.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

lajackson
Community Moderators
Posts: 7009
Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: Check or routing number is wrong APPARENTLY...but I can't get it changed.

Postby lajackson » Wed Dec 14, 2016 11:58 am

aletajacobs wrote:AGAIN---what is wrong with this site that you can't get important information corrected to be able to pay my donations online? I can't find anyone to do that. Who do I contact?

You can do it.

At Donations click on the Settings link at the left.
Scroll down to Bank Accounts.
Click the Trash Can at the top right of the bank account with the error.
Click New Account to add the bank account with the correct information.


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