Check or routing number is wrong APPARENTLY...but I can't get it changed.

Discussions about the Online Donation system.
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aletajacobs
New Member
Posts: 3
Joined: Tue Dec 13, 2016 4:39 pm

Check or routing number is wrong APPARENTLY...but I can't get it changed.

#1

Post by aletajacobs »

AGAIN---what is wrong with this site that you can't get important information corrected to be able to pay my donations online? I can't find anyone to do that. Who do I contact?
russellhltn
Community Administrator
Posts: 34487
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Check or routing number is wrong APPARENTLY...but I can't get it changed.

#2

Post by russellhltn »

Rather than trying to correct it, use the "New Account" button to add the correct number.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
lajackson
Community Moderators
Posts: 11475
Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: Check or routing number is wrong APPARENTLY...but I can't get it changed.

#3

Post by lajackson »

aletajacobs wrote:AGAIN---what is wrong with this site that you can't get important information corrected to be able to pay my donations online? I can't find anyone to do that. Who do I contact?
You can do it.

At Donations click on the Settings link at the left.
Scroll down to Bank Accounts.
Click the Trash Can at the top right of the bank account with the error.
Click New Account to add the bank account with the correct information.
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