Electronic Tithing

Discussions about the Online Donation system.
stephenledgar
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Posts: 1
Joined: Tue Nov 22, 2016 7:09 am

Electronic Tithing

Postby stephenledgar » Tue Nov 22, 2016 7:12 am

Good Morning:
I tried to use the electronic tithing option and got a notice that the account could not be used, I need help with this. Did the original contribution go threw? There is acquit funds?? Is the problem with the bank?

russellhltn
Community Administrator
Posts: 21784
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Electronic Tithing

Postby russellhltn » Tue Nov 22, 2016 10:20 am

stephenledgar wrote:and got a notice that the account could not be used, I need help with this.

I'd start by talking with your bank. Some types of accounts don't allow the kind of transaction the church is using to do electronic transfers.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

mariefisk
New Member
Posts: 1
Joined: Mon Nov 28, 2016 5:03 pm

Re: Electronic Tithing

Postby mariefisk » Mon Nov 28, 2016 5:06 pm

How do I change my bank information I changed credit unions

russellhltn
Community Administrator
Posts: 21784
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Electronic Tithing

Postby russellhltn » Mon Nov 28, 2016 5:37 pm

mariefisk wrote:How do I change my bank information I changed credit unions


Step 2 of the donation process allows you to set up a new account.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

benhudson1
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Posts: 1
Joined: Fri Dec 09, 2016 11:08 am

Re: Electronic Tithing

Postby benhudson1 » Fri Dec 09, 2016 11:10 am

I logged into the donations page for the first time, and have not yet made any contributions this year (moved overseas and there is no branch here). I can see my contributions from last year, but when I click on the current year, there is not link or option to make a payment or create a statement. Due to my remote location I cannot make a donation. Can you please provide guidance as to why I may not be able to create a new tithing payment. Thank you.

Ben Hudson

russellhltn
Community Administrator
Posts: 21784
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Electronic Tithing

Postby russellhltn » Fri Dec 09, 2016 11:16 am

benhudson1 wrote:Can you please provide guidance as to why I may not be able to create a new tithing payment.

At this time on-line donations are only available to members in the US and Brazil. Probably due to the differences in currency, banking and local laws.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

lajackson
Community Moderators
Posts: 6617
Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: Electronic Tithing

Postby lajackson » Fri Dec 09, 2016 2:01 pm

russellhltn wrote:At this time on-line donations are only available to members in the US and Brazil. Probably due to the differences in currency, banking and local laws.

However, if you are temporarily overseas, such as with the military, embassy, or similar, and you still use a savings or checking account at a U.S. bank, you should contact the Donations Department. In many cases, they are able to flag your account so that you may use Online Donations, especially if you were already using it.

missbonni
New Member
Posts: 1
Joined: Sat Dec 10, 2016 1:17 pm

Re: Electronic Tithing

Postby missbonni » Sat Dec 10, 2016 1:35 pm

The electronic tithing payment method needs to have a "pick-a-date" area to post date future donations. I am not always able to take care of bills on payday, and so I add a later date to ePay bills so they will come out after my payday. I am not able to do that with my tithing. Paying my tithing first is the most important thing to me, but I am leaving on vacation for 3-1/2 weeks and will not be able to get into lds.org when my pay check hits the bank. I do not have enough funds to pay early, but have to pay my other bills while I am gone so not to get late charges. Those will have a future date on them through on-line bill pay. My finances always messes up when tithing is not paid first; this worries me. You see my problem? I am sure I am not the only one. Please consider adding that feature in the future. thank you!!

jdlessley
Community Moderators
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Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: Electronic Tithing

Postby jdlessley » Sun Dec 11, 2016 4:00 pm

missbonni wrote:Please consider adding that feature in the future. thank you!!

Unfortunately this forum is only user-to-user support. We have no ability to make changes to this program. You have two options to get your concerns and suggestions before those who make the decisions. The first is to use the feedback link at the bottom of the Donations page. The second is to pass your feedback up through the priesthood chain.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?


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