Unable to submit donation

Discussions about the Online Donation system.
eavesc
New Member
Posts: 1
Joined: Fri Oct 28, 2016 3:29 am

Unable to submit donation

Postby eavesc » Fri Oct 28, 2016 3:34 am

Why am I unable to submit my donations (tithing)? Please assit.

russellhltn
Community Administrator
Posts: 21784
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Unable to submit donation

Postby russellhltn » Fri Oct 28, 2016 10:22 am

Are you in the US? At this time I think it's only open to residents of the US. It's a limitation of the banking system. Other countries haven't been set up (yet).
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

lajackson
Community Moderators
Posts: 6612
Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: Unable to submit donation

Postby lajackson » Sat Oct 29, 2016 5:52 am

eavesc wrote:Why am I unable to submit my donations (tithing)? Please assit.

Are you able to get to the Donation site? Do you receive an error message? If so, what is the message?
Also, there have been reports that the site was down Friday morning. Did you try again later Friday evening?

PrincessVan307
New Member
Posts: 1
Joined: Sat Feb 11, 2017 8:31 am

Re: Unable to submit donation

Postby PrincessVan307 » Sat Feb 11, 2017 8:37 am

I get this error message when clicking on Donations, know why?

Uh oh! We're Sorry...

It looks like something went wrong which prevented the page you requested from displaying. Sorry for any inconvenience that this may have caused!

Durman
New Member
Posts: 1
Joined: Sun Feb 12, 2017 4:39 pm

Re: Unable to submit donation

Postby Durman » Sun Feb 12, 2017 4:48 pm

I am having the same problem with the account for one of my family members ("It looks like something went wrong which prevented the page you requested from displaying.")

rominakelly
New Member
Posts: 1
Joined: Mon Feb 13, 2017 7:11 am

Re: Unable to submit donation

Postby rominakelly » Mon Feb 13, 2017 7:13 am

I can't do it.... when I try to do it... they said I AM SORRY .......

brotjstinger
New Member
Posts: 0
Joined: Thu Feb 16, 2017 7:32 pm

Re: Unable to submit donation

Postby brotjstinger » Thu Feb 16, 2017 7:42 pm

So has anyone ever found out why we get this message on the donations page?

Uh oh! We're Sorry...

It looks like something went wrong which prevented the page you requested from displaying. Sorry for any inconvenience that this may have caused!

jdlessley
Community Moderators
Posts: 6602
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: Unable to submit donation

Postby jdlessley » Sat Feb 18, 2017 11:56 am

brotjstinger wrote:So has anyone ever found out why we get this message on the donations page?

Uh oh! We're Sorry...

It looks like something went wrong which prevented the page you requested from displaying. Sorry for any inconvenience that this may have caused!

When I have gotten that message there was a temporary server problem. If it occurred on the weekend it was corrected sometime on Monday once those charged with monitoring and fixing server issues found the problem. On weekdays it is usually was shortly corrected. On weekday evenings it was corrected by the next day.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?


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