Login Issues

Discussions about the Online Donation system.
wilsongenegaylord9
New Member
Posts: 1
Joined: Fri Jan 08, 2016 3:41 pm

Login Issues

Postby wilsongenegaylord9 » Thu Mar 31, 2016 4:34 pm

My wife's login works with family history, stake calendar, etc. , but will not open "donations ." She has her own email account. Suggestions ?

jdlessley
Community Moderators
Posts: 6522
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: Login Issues

Postby jdlessley » Fri Apr 01, 2016 11:28 am

Moderator note: This thread was split from the Login Issues thread in the LDS Account forum since the topics are different.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

russellhltn
Community Administrator
Posts: 20733
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Login Issues

Postby russellhltn » Fri Apr 01, 2016 11:35 am

When you say "will not open", what happens? Online donations are currently limited to members in the US (although some exceptions have been granted for those who are still using US bank accounts - like military.)
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

User avatar
SparkyMartin
Member
Posts: 54
Joined: Mon Sep 12, 2011 3:18 pm
Location: USA, UT, Herriman
Contact:

Re: Login Issues

Postby SparkyMartin » Mon Apr 04, 2016 4:22 pm

wilsongenegaylord9 wrote:My wife's login works with family history, stake calendar, etc. , but will not open "donations ." She has her own email account. Suggestions ?

When did she stop being able to login to Online Donations. I have researched this and discovered that your wife has been logged in to Online Donations before. Is she able to login to http://ldsaccount.lds.org? If she is still having trouble logging in, I recommend that she contact the Global Support Center. If you don't know the number, call the main switchboard at 801-240-1000 and they should be able to direct you/her to the right place.


Return to “Online Donations”

Who is online

Users browsing this forum: No registered users and 1 guest