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Online account changes

Posted: Mon Feb 22, 2016 7:05 am
by jstanford
I submitted a request for bank account removal and also for another bank account addition, in same request, received a subsequent "Donation Reversed" email. Perhaps not enough time was elapsed to allow for account verification. I just submitted another account addition two days ago. How much time needs to elapse before I try again? Do I get an email or anything to tell me that the new account is okay to use?

Re: Online account changes

Posted: Mon Feb 22, 2016 10:23 am
by russellhltn
I've added a bank account and made a donation immediately.

Re: Online account changes

Posted: Mon Feb 22, 2016 1:22 pm
by sbradshaw
The amount of time it takes may depend on your specific bank, but I would expect it to take less than 2–3 business days. Note that anything done on the weekend is not considered a business day, so that may be the cause of the delay.

Re: Online account changes

Posted: Mon Mar 28, 2016 1:59 pm
by SparkyMartin
jstanford wrote:I submitted a request for bank account removal and also for another bank account addition, in same request, received a subsequent "Donation Reversed" email. Perhaps not enough time was elapsed to allow for account verification. I just submitted another account addition two days ago. How much time needs to elapse before I try again? Do I get an email or anything to tell me that the new account is okay to use?
The actions of Adding and Deleting bank accounts has immediate effect. The Donation Reversed e-mail must have been coincidental to the timing of deleting/adding a bank account and may have had something to do with insufficient funds or something.