Online account changes

Discussions about the Online Donation system.
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jstanford
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Joined: Sun Dec 08, 2013 7:36 am

Online account changes

#1

Post by jstanford »

I submitted a request for bank account removal and also for another bank account addition, in same request, received a subsequent "Donation Reversed" email. Perhaps not enough time was elapsed to allow for account verification. I just submitted another account addition two days ago. How much time needs to elapse before I try again? Do I get an email or anything to tell me that the new account is okay to use?
russellhltn
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Re: Online account changes

#2

Post by russellhltn »

I've added a bank account and made a donation immediately.
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sbradshaw
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Re: Online account changes

#3

Post by sbradshaw »

The amount of time it takes may depend on your specific bank, but I would expect it to take less than 2–3 business days. Note that anything done on the weekend is not considered a business day, so that may be the cause of the delay.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
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SparkyMartin
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Re: Online account changes

#4

Post by SparkyMartin »

jstanford wrote:I submitted a request for bank account removal and also for another bank account addition, in same request, received a subsequent "Donation Reversed" email. Perhaps not enough time was elapsed to allow for account verification. I just submitted another account addition two days ago. How much time needs to elapse before I try again? Do I get an email or anything to tell me that the new account is okay to use?
The actions of Adding and Deleting bank accounts has immediate effect. The Donation Reversed e-mail must have been coincidental to the timing of deleting/adding a bank account and may have had something to do with insufficient funds or something.
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