Donation Option No Longer There

Discussions about the Online Donation system.
robertjosephmcgee
New Member
Posts: 7
Joined: Sun Feb 28, 2016 11:10 am

Re: Donation Option No Longer There

#21

Post by robertjosephmcgee »

Thank you SO MUCH for fixing this for me. I am very grateful.
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SparkyMartin
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Joined: Mon Sep 12, 2011 4:18 pm
Location: USA, UT, Herriman
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Re: Donation Option No Longer There

#22

Post by SparkyMartin »

robertjosephmcgee wrote:Can you fix this issue for me as well?
We have corrected your access. Please try again.
pwbryner
New Member
Posts: 1
Joined: Wed Mar 02, 2016 10:04 pm

Re: Donation Option No Longer There

#23

Post by pwbryner »

My records have been moved to a new branch formed last Sunday. But now the online donation option is not there, only a donation history.
russellhltn
Community Administrator
Posts: 34417
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Donation Option No Longer There

#24

Post by russellhltn »

pwbryner wrote:My records have been moved to a new branch formed last Sunday
I'd suggest waiting a bit. It takes time for CHQ to create new units and get everything set up.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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SparkyMartin
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Joined: Mon Sep 12, 2011 4:18 pm
Location: USA, UT, Herriman
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Re: Donation Option No Longer There

#25

Post by SparkyMartin »

russellhltn wrote:
pwbryner wrote:My records have been moved to a new branch formed last Sunday
I'd suggest waiting a bit. It takes time for CHQ to create new units and get everything set up.
Is this working for you now?
Josevasquez3
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Posts: 1
Joined: Sat Apr 30, 2016 6:12 pm

Re: Donation Option No Longer There

#26

Post by Josevasquez3 »

I am in the military as well and stationed in Estonia. I just transferred my membership record to this branch and now I cannot donate online. Please help!
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SparkyMartin
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Location: USA, UT, Herriman
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Re: Donation Option No Longer There

#27

Post by SparkyMartin »

Josevasquez3 wrote:I am in the military as well and stationed in Estonia. I just transferred my membership record to this branch and now I cannot donate online. Please help!
Give it another try. You should be good now.
mcclellm
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Posts: 1
Joined: Mon Oct 10, 2016 2:54 am

Re: Donation Option No Longer There

#28

Post by mcclellm »

I'm having this same problem and I just moved from the US to the UK. Please advise.
russellhltn
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Donation Option No Longer There

#29

Post by russellhltn »

mcclellm wrote:I'm having this same problem and I just moved from the US to the UK. Please advise.
Unless you still have a US bank account to donate from, you're out of luck.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
lajackson
Community Moderators
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Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: Donation Option No Longer There

#30

Post by lajackson »

mcclellm wrote:I just moved from the US to the UK.
If you are in the UK on assignment (military/embassy, etc.) and expect to return to the US, and you are still using a US checking account, you should be able to continue to use Online Donations by contacting the Donations Department. In cases of military members stationed overseas, they have been able to flag the account to allow continued use of Online Donations.

If you have moved permanently to the UK, speak with your ward clerk. Almost everything there is done electronically, including the handling of donations to the Church, albeit with UK checking accounts.
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