Online Donations

Discussions about the Online Donation system.
Jeanettey
New Member
Posts: 1
Joined: Wed Jan 27, 2016 4:10 pm

Online Donations

Postby Jeanettey » Wed Jan 27, 2016 4:17 pm

I have used the online donations page 3 times now. Out of the 3 times, I've had trouble with two of them.
I don't know who to contact for help. After filling everything out properly and then clicking the submit button,
an error message pops up that says "OOps, an error occurred during this application". Nothing more is said about
how to move forward or fix or get help or anything. I love this site. I just don't know why I'm having this issue.
Help.....anyone?????

russellhltn
Community Administrator
Posts: 20762
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Online Donations

Postby russellhltn » Wed Jan 27, 2016 4:23 pm

As far as I've been able to determine, the route for support is to talk with the ward clerk. If necessary, he can call for support.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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