Are you sure they handled your donations correctly in 2014? If they sent you a tax statement at the end of the year, it's entirely possible that your donor record in their ward was not connected to your membership record back then. Wards can generate tax statements for donors regardless of whether the donor record is connected to a MRN.brogers wrote:We will contact that ward. The prior year they handled our donations correctly and we received from them the statement. I'm not sure how they messed up for 2015.
You might want to generate a 2014 tax statement on the online donations page. If that statement includes your donations to that other ward, then you'll know that they processed those donations correctly. But my guess is that your donor record in that ward was never connected to your MRN, and that none of your donations to that ward will show up in the online statements. The earlier advice was sound: it is wise to have that other ward send you a 2015 tax statement AND make sure that your donor record in their ward is linked to your MRN.