Missionary list in ward missionary donations

Discussions about the Online Donation system.
jhowell2000
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Location: Clayton, NC, USA

Missionary list in ward missionary donations

Postby jhowell2000 » Sun Dec 06, 2015 2:29 pm

How long does a missionary remain in the select a missionary window for donating mission funds? Our ward lists missionaries that have returned home a couple of years ago. I also looked at the ward my niece/nephew are from and it still lists them as options in the missionary fund window. Both have finished serving and are home. Does the option to donate stay open as long as funds are needed or until the ward removes them or something else? (These missionaries no longer show on the ward directory as serving missionaries and they were released and are now living in different wards.)

russellhltn
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Re: Missionary list in ward missionary donations

Postby russellhltn » Sun Dec 06, 2015 2:49 pm

It make take a bit of time for them to be removed, but I'm sure they'll remain as long as the balance for the missionary is not zero.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

lajackson
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Re: Missionary list in ward missionary donations

Postby lajackson » Sun Dec 06, 2015 9:27 pm

jhowell2000 wrote:How long does a missionary remain in the select a missionary window for donating mission funds? Our ward lists missionaries that have returned home a couple of years ago.

Once a missionary returns, the ward clerk should adjust the account to zero. If he does, the selection should go away within about two months.

jhowell2000
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Joined: Thu Jul 28, 2011 5:10 pm
Location: Clayton, NC, USA

Re: Missionary list in ward missionary donations

Postby jhowell2000 » Mon Dec 07, 2015 10:32 am

Thank you; it is interesting for me to see names of missionaries that have returned from service and are no longer in our ward and are now married and starting families of their own.

blakeallenyoung
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Re: Missionary list in ward missionary donations

Postby blakeallenyoung » Sun May 08, 2016 9:05 am

A new family moved into our ward and their son who is currently serving a full time mission does not show up on the drop-down list even though we have moved his records in. How do I add him to the list so he'll show as an available option on the drop-down?

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aebrown
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Re: Missionary list in ward missionary donations

Postby aebrown » Sun May 08, 2016 9:27 am

blakeallenyoung wrote:A new family moved into our ward and their son who is currently serving a full time mission does not show up on the drop-down list even though we have moved his records in. How do I add him to the list so he'll show as an available option on the drop-down?

Moving membership records does not automatically transfer responsibility for missionary payments, so until you take action, payments will continue to be deducted from the ward that is currently responsible for his missionary payments (most likely the ward where they used to live).

To transfer financial responsibility you need to call the Global Service Center. But before you do that, you need to coordinate with the family and with the other ward so that you are sure of the timing. The payment for May was most likely already deducted last week. Was the corresponding donation made by the family in that ward or in your ward? When you transfer responsibility, you can specify when responsibility changes, and that can be retroactive. So be sure you know just where payments have been made charges have been deducted so you can specify the correct transfer date.


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