Online donations

Discussions about the Online Donation system.
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Online donations

Postby jonward » Fri Oct 23, 2015 11:14 am

Everyone in my family can make our tithing donations online. However, my husband cannot. After signing in and going to donations, he receives this message: The unit you belong to does not support online donations. Please select the country that you want your donations to go to.

We love that we belong to a unit that receives our tithes but he does not. He, however, doesn't see the humor.

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Re: Online donations

Postby russellhltn » Fri Oct 23, 2015 11:21 am

Have him go to Go to contact settings. Make sure there's an email address in the first field.
Have you searched the Wiki?
Try using a Google search by adding "" to the search criteria.

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Re: Online donations

Postby swimmingprince1 » Wed Dec 16, 2015 4:43 pm

I'm guessing still no resolution on this issue? My son is having a similar problem. Online donations works fine for everyone in the family but him. (And yes, he has a valid [verified] email address in both Email Address and Membership Email.)

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Re: Online donations

Postby sbradshaw » Wed Dec 16, 2015 10:54 pm

Does he share his email address with anyone else who has an LDS Account?
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.

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