I'm having trouble in the donation page!
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elderxu
- New Member
- Posts: 1
- Joined: Mon Aug 31, 2015 9:18 pm
I'm having trouble in the donation page!
I'm having trouble see or get in the donations page. I signed in and it said i need to verify the email
I did sign in and try to change my email, and become like this... is there someone that can help me?
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russellhltn
- Community Administrator
- Posts: 34513
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: I'm having trouble in the donation page!
Are you sharing that email with anyone else? Is it possible you created another LDS Account using that email address? You might try logging out and then at the signup screen, use the "forgot username" and use the email option to see what other account might be associated with that email.
That also looks different than the screen I see. Try this link: https://ldsaccount.lds.org/contactInformation
That also looks different than the screen I see. Try this link: https://ldsaccount.lds.org/contactInformation
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.