satellite signal

Discussions around the satellite system and video distribution.
nie2040
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Posts: 1
Joined: Thu Nov 19, 2015 8:46 pm

satellite signal

Postby nie2040 » Sat Apr 09, 2016 8:35 am

Presently I cannot get picture or sound on the satellite. A message display on the screen says "no carrier lock" what does mean and how do I solve this problem. I have change the feeder horn and the LNB and still getting the same problem. I am the stake technology specialist in the Port of Spain Trinidad stake. Someone help me please

lajackson
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Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: satellite signal

Postby lajackson » Sat Apr 09, 2016 11:03 am

nie2040 wrote:Presently I cannot get picture or sound on the satellite. A message display on the screen says "no carrier lock" what does mean and how do I solve this problem.

No carrier lock usually means the receiver is getting a very weak signal or no signal from the satellite, or that the receiver is not working.

I would start by calling the troubleshooting number which should be listed next to the satellite receiver. Then I would contact the area facilities management group.


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