Tech Forum

I'm the assistant Stake clerk in a singles stake. My job is training and tech. Being a singles stake, in Utah, the stake has to pull members from surrounding stakes to populate leadership positions like stake presidency, high council, and bishoprics. The concern that I have crossed is I (as the stake clerk and stake administrator) am unable to update any information. Our stake presidency has expressed a need to have accurate records for members and leadership. I understand that each individual has the ability to log onto lds.org and update their own information but a lot of these men are super busy and electronically illiterate. 

 I have also discovered that I can't (or ward clerks) can't update photos of leadership. If they upload their photo on lds.org, our stake is unable to see it online or on the apps. I assume it is because their records aren't officially in our stake. Is there any advice you have for me on how I can fix this problem?

Jonisthin wrote:The concern that I have crossed is I (as the stake clerk and stake administrator) am unable to update any information. Our stake presidency has expressed a need to have accurate records for members and leadership. I understand that each individual has the ability to log onto lds.org and update their own information but a lot of these men are super busy and electronically illiterate.

Stake clerks have limited ability to change things that relate to the members. That's the ward clerks' responsibility. That's true even in a normal stake. 

Jonisthin wrote:I have also discovered that I can't (or ward clerks) can't update photos of leadership. If they upload their photo on lds.org, our stake is unable to see it online or on the apps. I assume it is because their records aren't officially in our stake. Is there any advice you have for me on how I can fix this problem?

Have the clerk in their home ward approve the photo. As a stake clerk, you have access to the CDOL, so you should be able to look up the contact information.