john84601 wrote:But even the directions for integrating the Webcasting box require you to install a 'Y' cable in the back of the Audio system. Is the FM Group just supposed to do this if we don't have access... or are we supposed to wait for an 'escort' to work on anything like this?
What documentation are you looking at? The one I found
said nothing about a "Y" cable in the audio rack - just the satellite rack. (And I'm not sure as the author talked to the FM group about that plan.)
In my case the key for the satellite rack would prevent anyone from normal operation of the equipment. So either the cabinet must be left unlocked, or the STS has to have a key to it. But once that door is open, it only take a screwdriver to get into the back. So the back can't be locked from the STS.
Your situation may be different. But in mine, any repairs requires a tech to be flown out from SLC. If the fault is equipment failure, then the vendor absorbs the cost. If the fault is tampering, then FM Group pays. Can you see why the FM Group isn't likely to hand out keys to the rack?