Our Stake Center recently had the whole audio system, and a lot of the video-related equipment upgraded. Part of the upgrade was a new EVI-D70 that is mounted in the back-right of our chapel. The camera has a Vaddio adapter on the back of it, which has 3 RJ-45 jacks: power/video, VISCA input, and VISCA output. The power/video is run via one CAT6 cable, and the VISCA input is run via another CAT6 cable. The VISCA output is unused. Both CAT6 cables end in the building's A/V closet, which is almost kitty-corner to where the camera is mounted.
The power/video cable attaches to an adapter similar to a PoE adapter, with the video part going into our EmTech AVDH-1 (for those unfamiliar with it, it's a basic audio/video 'mixer' in rack-mount form, used to select between camera input, satellite, and aux -- VGA or component -- input). The VISCA input cable goes directly into the back of the AVDH-1, and there is a USB-B jack on the front for connecting to a computer w/ software to control the camera movement.
Video and power are great. The camera stays on and can be successfully controlled via the Vaddio remote that comes with it. Video quality is good at the receiving end in the closet.
The issue and what we've tried so far:
The issue is with the camera control... As far as I know, the AVDH-1 is supposed to act as a serial-USB converter (at least that's what Win 7 recognizes it as), but I'm completely unable to get the camera to respond to anything from any piece of software. I've made sure that COM port settings are correct multiple times. These are the 'setups' I've tried to use so far:
- EVI-D70 Commander from CWShop
Trial version of PTZ Controller from Serial Port Tool
Sony's Demo software
Serial connection type in PuTTY
The other techs and I still have some ideas to try, but we thought it would be useful to make a post here at this point in our troubleshooting, just in case it help solve the issue faster. Because remote controlling of the camera over serial, USB, etc. isn't yet a church standard, the FM group is unable to really help us, so we're doing our best to figure this out.
Any ideas would be appreciated!