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Replacement of FHC PCs?

Posted: Sat Nov 12, 2011 5:16 pm
by ggraham
I know MLS computers are to be replaced every 5 years but can find no schedule for replacement of FHC computers. Is there such a schedule?

Thanks,
Gary Graham

Posted: Sat Nov 12, 2011 5:29 pm
by aebrown
ggraham wrote:I know MLS computers are to be replaced every 5 years but can find no schedule for replacement of FHC computers. Is there such a schedule?

The Policy and Guidelines for Computers in Family History Centers says "Computers provided by the FamilySearch Support Office are replaced after three years in the family history center. The FamilySearch Support Office will ship the replacement computer to the facilities management office."

But we've learned that replacement schedules are only approximate. You could contact FamilySearch Support with your specific questin for your FHC.

Posted: Sat Nov 12, 2011 5:49 pm
by russellhltn
In my experience, replacement is automatic based on the Inventory reported by LANDesk.

Posted: Sun Nov 13, 2011 12:32 am
by Mikerowaved
Understand that the above probably only applies to official FHC's. There are many unofficial ones (like ours) that have to scrounge for whatever they can get, without soliciting the membership for them, of course.